Customer service executive - GUIDE -Dubai
Dubai -Customer service executive Job Opportunity in United Arab Emirates. Wanted Customer service executive in Dubai - Applicants should be having an experience in Customer service and sales management to send CVs We are interested in hardworking candidates thus they should submit in to us their applications Candidates that are required should be having good phone etiquette in order to submit in resumes Duties Responsible for attending customer calls and giving information in regard to company services Expected to file the customer complaints and follow up with appropriate departments for the solution They are accountable for the documenting of the details in regard to the customer in separate file The right applicants are responsible for reporting to department head regarding everyday activities
Enterprise Sales Representative Middle East & Africa - SnapLogic-Dubai
Dubai -Who We Are: SnapLogic provides the #1 Intelligent Integration Platform. The company’s AI-powered workflows and self-service integration capabilities make it fast and easy for organizations to manage all their application integration, data integration, and data engineering projects on a single, scalable platform. Hundreds of Global 2000 customers — including Adobe, AstraZeneca, ATU, Box, Emirates, Siemens, Schneider Electric, and Wendy’s — rely on SnapLogic to automate business processes, accelerate analytics, and drive digital transformation. Learn more at snaplogic.com. The Mission: As an Enterprise Account Executive at SnapLogic, you are an enterprise sales leader experienced in selling into Enterprise accounts. As a successful candidate you are a creative, energetic, self-starter who understands the sales process. You know how to sell innovation and disruption through customer vision expansion and can drive deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and Partners. Always hunting for new opportunities, you must be able to close net new accounts while maintaining existing accounts. Along with the chance to close an exciting deal, we also offer accelerators above 100% quota attainment. The Role: The Enterprise Account Executive is a senior sales role that requires tact, credibility, energy and drive. A successful candidate will have demonstrated success in strategic account “land and expand” enterprise sales with a technical flare. What You’ll Do: Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis. Develop and present a comprehensive sales strategy in the allocated territory with a target prospect list, and a regional sales plan, within the first 90 days. Be the trusted advisor to the customer by understanding their existing and future IT/digital transformation roadmap to drive the SnapLogic solution within the marketplace. Identify and close quick, small wins while managing longer, complex sales cycles. Prospect qualification and the development of new sales opportunities and ongoing revenue streams. Arrange and conduct initial Executive and CxO discussions and positioning meetings. Sales process management and opportunity closure. Ongoing account management to ensure customer satisfaction and drive additional revenue streams. Travel required up to 65% within the Middle East and Africa What We’re Looking For: 5+ years of field sales experience preferred with an emphasis on integration, big data, CRM, ERP, ETL, API management, cloud software in the Middle East and Africa territory. Proven ability to independently manage, develop, and close new customer relationships. Experience hitting quota of $1M+ of ARR per year and experience on averaging 4+ face to face meetings per week. A track record of success in driving consistent activity, pipeline development and quota achievement. Experience determining customer requirements and presenting appropriate solutions. Proactive, solution oriented, independent thinker with highest levels of intensity and integrity. Excellent verbal and written communication, presentation, and relationship management skills. Ability to thrive in fast-paced startup environment. Bachelor’s Degree required. Why Join Now: There’s never been a better time to join SnapLogic. Here are the top 6 reasons to join the SnapLogic team: Hot Market: With the proliferation of cloud apps, explosion of big data sources, emergence of IoT, and an increasingly complex data landscape, the need for integration technologies has risen to the top of the agenda for data-driven companies. According to industry analysts, the Integration Platform as a Service (iPaaS) market grew by 70% in 2017, the fastest growth area in the application infrastructure and middleware market. Company Momentum: In 2017, fueled by its best-ever Q4, SnapLogic saw triple-digit bookings growth year-over-year, adding global customers like Emirates, Hewlett Packard Enterprise, Illumina, PwC, Qualcomm, Schneider Electric, Smith College, Thomson Reuters, and Workday. Driven by the 250+ of industry's best and brightest employees in offices across North America, the UK, and India along with a constantly growing network of industry partners, SnapLogic has consistently acquired recognition from analysts, reporters, industry boards and communities. AI-fueled Product Innovation: SnapLogic’s modern, self-service, cloud-native platform makes integration fast and easy with no coding – for IT and business managers alike. Earlier this year, SnapLogic celebrated the one-year anniversary of its industry-first artificial intelligence technology, called Iris AI, which underpins a series of exciting innovations set to debut over the next 2-3 years to drive the future of autonomous integration. Happy Customers: Our customers are seeing unmatched results with the SnapLogic platform. Adobe enabled 800+ “citizen integrators” and saved millions per year. AstraZeneca enabled 600+ self-service users globally on a single platform for both apps and data. Box connected 24 + apps in months with only 1.5 developers. SnapLogic’s customer retention rate is 95%+, and analysts recognize SnapLogic as the industry leader in customer satisfaction. Industry Recognition: Throughout the years, industry-watchers have recognized our company, products, customers, and employees as best-in-class. Gartner recognized SnapLogic as a Leader for the third straight year in their Magic Quadrant for Integration Platform as a Service (iPaaS) [https://www.snaplogic.com/resources/analyst-reports/gartner-names-snaplogic-leader-magic-quadrant-ipaas], Mogul named SnapLogic among the Top100 Companies for Millennial Women in 2017, CRN Magazine picked SnapLogic as a top innovator in their 2018 Big Data 100 List [https://www.crn.com/slide-shows/managed-services/300103171/2018-big-data-100-45-coolest-data-management-and-integration-vendors.htm/pgno/0/35?itc=refresh], and DBTA Magazine named SnapLogic among the Top 100 Companies That Matter Most in Data [http://www.dbta.com/Editorial/Trends-and-Applications/DBTA-100-2017---The-Companies-That-Matter-Most-in-Data-118003.aspx]. Vibrant Company Culture: We firmly believe that our people are our strongest asset as a company and we never lose sight of that fact. Our work environment and employee programs and services are all geared to ensure that our employees have challenging and meaningful roles and also a great place to do the best work of their careers. Our efforts to keep our culture thriving and strong are paying off: for two years’ running, we have been named a Bay Area Top Workplace [https://topworkplaces.com/publication/bayarea/] by the Bay Area News Group and Mogul selected SnapLogic for their list of the Top 100 Companies for Millenial Women. [https://onmogul.com/stories/mogul-s-top-100-companies-for-millennial-women-in-2017] SnapLogic is headquartered in San Mateo, CA with offices in New York, NY; London, UK; and Hyderabad, India. To all recruitment agencies: SnapLogic does not accept unsolicited agency resumes. Please do not forward resumes to SnapLogic employees or to any other company location. SnapLogic is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. SnapLogic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SnapLogic complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SnapLogic expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SnapLogic employees to perform their expected job duties is absolutely not tolerated.
Restaurant Hostess - Hospitality LLC-Dubai
Dubai -Principal Accountabilities: Ensure all guests receive positive and professional service to the highest standards to exceed the customer‘s expectations.Meet and greet all guests in a warm and friendly manner, and remain attentive throughout their stay.Understand and anticipate customer needs, being attentive but not intrusive.Take reservations over the telephone by being informative and ensuring that the correct information is provided to guests at their request.Seat customers quickly and efficiently ensuring that their specific requirements have been met. Manage guest‘s expectations regarding waiting time if a suitable table isn‘t available and keep guests updated on progress.Manage the restaurant flow appropriately, including allocation of customers to waiting staff and their sections in the restaurant.Assist the waiting staff as appropriate during busy periods without impacting the guest welcome and customer service.Have a complete and thorough knowledge of all menu items in order to be able to describe and recommend products to customers.See the customer to the exit, thank them and invite them to return again.Ensure all administration is completed accurately and in a timely manner, including customer database cards.Carry out all additional tasks as requested by managementKey Performance Indicators: Net SalesQA RatingMystery Shopping ScoreCompliance to Operating StandardsKnowledge Skills and Experience: EducationCertification in Food and Beverage/ Catering would be an advantageExperience2-3 years of relevant experience in the catering industryFunctional SkillsExcellent communication skills in English.Arabic or Russian speaking would be an advantage.High levels of personal grooming.Interest and enthusiasm for the hospitality industryCore Competencies: ExcellenceFairnessTransparencyJob Type: Full-timeJob Type: Full-timeExperience:hospitality: 3 years (Preferred)