Reservations Supervisor - -Dubai
Dubai -The Role Reservations Supervisor - LEGOLAND Dubai - Hotel Building Fun Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai - we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests. With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine. Come and work where work is PLAY. At LEGOLAND we make every child a HERO! Play Your Part: The Reservations Supervisor ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Main Responsibilities: - Help implement and maintain effective and robust reservation procedures. Resulting in excellent inventory management, statistics and minimal no shows & denials. - Support the hotel Revenue Management function & cover some aspects of the role. - Actively support and manage the day to day function of the hotel reservations and call centre team as well as support the various third party sites. - Maintaining and coaching to ensure telephone standards are achieved for cluster services between Parks and Hotel. - Be pro-active in ensuring enquiries are attended to promptly and in a professional manner, ensuring optimum conversion. - Promote the company vision and values when dealing with both internal & external customers. - Build excellent internal and external customer relationships by delivering a professional and dedicated service. - Assist with departmental risk assessments and ensure they are carried out, that safe working procedures are in place for all work activities and that all employees are aware of Group Health & Safety policy and their obligations under it. Business Impact / Results: - Assist with the optimization of hotel rooms revenue through excellent management of various booking systems used. - To proactively support in achieving targets set for hotel bedroom sales. - Support clear variable pricing strategies for the hotel to optimise yield opportunities. - Take a responsible approach towards time keeping and attendance within the work place to ensure department runs effectively at all times. - Actively support meeting the hotel rooms related KPI targets. - Coach and lead the team in such a manner that our guests receive an exceptional level of service - Remain approachable and reflect the fun and friendly company culture. Creativity: - Execute the up-selling strategy to deliver extra rooms revenue Communication: - Communicate hotel pricing strategy across the various sales sites plus communicate with department, maximising sales opportunities and minimising denials, no shows with supervision and assistance from the Revenue Manager. Applied Knowledge and Specialist Skills: - Reservations & group reservations experience - Junior management, supervisory experience - Knowledge of Opera preferred and iHotelier Managing Resources: - PCI Compliance and Data protection - Correspondence management, filing and reviewing - IT systems - PM accounts, City Ledger. Complexity and Problem Solving: - Managing over-sell of room types without impact to guest experience - Resolving overbooked/book out situations including re-housing of guests/groups - Rate discrepancies with package bookings, group bookings and negotiated accounts - Customer feedback and complaint resolution Health & Safety: Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria: - Bachelor's degree in a related field or equivalent experience required - 2 - 4 years of successful experience in a similar position within a comparable hotel/resort - Proven track record of leading teams focused on driving a measurable increase in hotel bookings. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014
Charles Taylor- Marine Surveyor- Dubai - Charles Taylor plc-Dubai
Dubai -Full-time, PermanentSalary: Competitive Salary and Package Reference: 666912 Charles Taylor- Marine Surveyor- Competitive Salary- Dubai - Charles Taylor plc is a global leading provider of professional services to the insurance industry. Charles Taylor Adjusting is one of the leading international loss adjusting businesses. We focus on commercial losses and claims in the aviation, energy, marine, property, casualty and special risk markets, many of which are large and complex in nature. These include onshore and offshore energy claims, maritime casualties, aircraft losses, large infrastructure claims and financial lines losses. We have an opportunity for a Marine Surveyor to work with CTA, Charles Taylor Insurance Services (CTIS) and Charles Taylor Management Services (CTMS) claims, and in the context of CTMS, underwriting personnel, as well as with external clients, providing technical advice regarding a variety of marine matters. Key responsibilities will include: To conduct inspections of materials and equipment for ships and floating structures and report on the findings as required Perform ad-hoc consultancy and outsourcing jobs in the maritime field as per business requirements Audit on board ships and at client offices as require Carrying out desktop reviews. Providing technical advice. Producing reports as requested. Attending casualties wherever in the world they may occur. Preparing technical publications and other Technical Services related marketing material. Delivering training, forums and seminars regarding technical matters. Skills Required: Hold a Degree level qualification in Marine Engineering or Naval Architecture and/or an equivalent sea going qualification or relevant ship repairing experience. Experience of working in the Marine Industry, preferably from a seagoing background as a Chief Engineer. Investigation and negotiation skills. Ship surveying experience. Ability to prepare detailed technical reports and other written communication. Good IT skills in Excel, MS Word, Outlook. Experience of working in the insurance industry. Have obtained a Senior Sea-going Engineer’s Certificate Values Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor. If you are interested in this exciting opportunity and elgible to work in either Liverpool, Singapore or Dubai -, then please do apply below.
Projects Manager ( Buildings) - TechX-Dubai
Dubai - Projects Manager ( Buildings) Location: Dubai - Posted: 12 August, 2017 The successful candidate should have a minimum of 10-15 years experience in construction industry. Managing and coordinating all necessary project resources and documentation throughout the entire project life cycle .This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements, agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. This individual also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members. Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing. Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner . Building Construction experience. How to Apply? Please send an email to [email protected]