Customer Service Officer - Kaflas-Dubai
Dubai -Your Job Answer member /provider and Insurer calls efficiently and effectively. Supporting Insurance companies on client servicing activities (regular meetings with clients to represent MedNet and to gather the client requirements / issues faced and find solutions for the client) Collecting feedbacks from the client through varied channels (in-person, telephonic, surveys among others). Strengthening the business relationship with Insurance companies and intermediaries. Educating, strengthening and enhancing individual member relationships and experiences. Primary channel for managing client complaints through the ticket system and maintenance of complaints record. Contribute innovative ideas and participate in various programs to gain loyalty of the insurance companies and insured members, for instance arranging for free medical check-ups, talks by renowned doctors at client premises among other initiatives. Ability to deliver quality outreach program with an effective reach within reasonable timelines set. Your profile Support the efforts of partners like Insurance companies, in their client servicing requirements. This includes attending and conducting new client orientation programs, periodic client servicing requirements such as on-going meetings with the clients. Support MedNet’s partners (Insurance companies), whenever such client servicing requests are solicited by them, and proactively encourage such servicing initiatives. This includes individual member orientations and programs as well as a MedNet initiative. Maintain call center turnaround times and ensure high quality of service is provided to our members, providers and PICs Actively solicit and gather customer feedbacks in order to improve service levels. Use multiple channels including (but not limited to) periodic customer satisfaction surveys and personal interactions. Explore innovative ways to open channels and gain loyalty of the insurers and insured members. For instance, support special campaigns as needed, or if solicited by the payer / broker. This includes overlooking the participation of insured members and ensure a smooth process of the event to enhance member experience. Refer customer grievances to the concerned / designated departments for further investigation and redressal. Periodically notify the customer about the progress of the complaint investigations, results and any planned adjustments. Where necessary conduct independent investigations to determine the causes of complaint. Explore and maintain a sales pipeline of potential customers and pass this information / contacts to the business development team. Qualification/Experience: Minimum Qualifications: Bachelor’s (Medical) degree Multilingual (Arabic and English) Minimum Experience: 2 years of experience in a Customer Service/Call Center role within a hospital / TPA or medical Insurance environment.
استشاري أمراض الكلى - هيئة الصحة بدبي-Dubai
Dubai -Ensure the highest quality of service to the patients under his care within the resources provided by the program. Monitoring and providing general care to patients on hospital wards and in outpatient clinics. Investigates, diagnoses and treats medically or surgically all patients referred to him with conditions appropriate to his specialty. Undertake interventional procedures or surgeries, as applicable, as part of the patients’ treatment and/or to reach a diagnosis, where appropriate, in line with his delineated clinical privileges, as approved and granted by the Head of Department and signed upon joining the department. Lead the teaching programs in the Department and its sections, regular seminars, promotes clinical investigative work. Participate in peer review, quality-related activities, and other clinical/administrative meetings when deemed necessary by the head of the department and the hospital administration. Keeps current with new procedures and techniques in the field of his specialty. Promoting health education. Ensure providing education and support for all junior staff in the department and supports continuing medical education. Performs other applicable tasks and duties assigned within the realm of his/her knowledge, skills المؤهلات و المهارات Qualification & Experience: Graduation from an accredited medical school with a recognized Membership/Fellowship/Board or equivalent.
Leasing Agent - Tiger Group-Dubai
Dubai -The Role As a Leasing Agent, you will become the public face of our property and the key liaison between the management office and our current and prospective renters. - We’re looking for a friendly, outgoing individual who has previous sales experience and can offer competent service to our renters. - You will work with several other leasing agents on a rotating schedule and answer directly to the leasing coordinator. - Meet with prospective renters and take them on tours of the units that interest them and complete a successful rent Requirements High school diploma/GED required (Associate degree preferred) - 1+ years’ experience in leasing for real-estate company - Excellent problem solving and communication skills - Ability to multitask during busy periods - Strong knowledge of the real estate industry - Must have Driving License + Car About the company Tiger Group start was in Construction Field through Tiger Contracting Company that was established in Sharjah - UAE in 1976, and now it is one of the largest groups in the region. The group has diversified activities as the following: Contracting: The group has more than 10 companies in UAE in addition to branches/affiliates that work in the region. These companies have the highest ranking from the concerned authorities. Moreover, these companies had accomplished plenty of projects like commercial towers, residential towers, universities, schools, hotels, villas compound & steel structures and etc... Industries: In order to support / provide the ongoing projects with high quality products on time, we established "Tiger Industries" that include wood & furniture factory, aluminum & glass factory, kitchen & wardrobes factory and marble factory. All these factories have been provided with the latest technology & machines in addition to the skilled manpower. Real Estate Development: Tiger Group started its activities in Real Estate in parallel with Construction Booming in UAE and now it is one of largest real estate companies in the region. Hundred Thousands of square meters of "Built up Area" had been accomplish which later converted to thousands of residential, commercial & retail units. Hospitality: The group entered Hospitality field by establishing "Samaya Hotel", a five star luxury hotel, which is located in Deira - Dubai -. The hotel is managed by "Samaya for Hotels & Resorts" & "Samaya for Hotel Apartment". There are still other hotel projects will be launched in Dubai -. Education: To develop Human in particular & the society in general, the group has established Al Yarmouk Private University & Al Yarmouk Schools in Syria in addition to multi stages schools in Syria, Jordan & Turkey. Furthermore, the management used to provide scholarships for top students. Health Care: Since Human's care is core interest, the group has decided to launch a new hospital in coordinating with University Of Freiburg - Germany, the hospital will be provided with the professional / qualified specialists and equipped with the highest medical technologies. There are other initiatives under processing that contribute to develop the human & society together and we hope they will be ready soon.