Manager - Sales India - Alert HR Solutions-Dubai
Dubai -Play Your Part Purpose: To manage assigned international market with strong focus on business development, account management, sales and marketing activity in addition to providing innovative stream of ideas to drive sales Main Duties: To provide day to day administrative support for assigned members of the Sales Team To manage all day to day activity for India & MENA (excluding GCC countries) Assess performance and drive representation office on day to day basis Manage relationships with source market partners and their associated DMCs to keep DPR front of mind; includes ensuring the annual commitment guarantees are being delivered to the agreed terms through monthly report and management To drive sales & marketing activity plan for assigned markets & ensure that DPR have market presence at all key booking and travel periods To ensure all relevant industry visitors to Dubai - spend time at DPR To monitor competitor activity and ensures senior management are always kept appraised To identify and propose new distribution & sales opportunities for DPR in the less established markets in Africa and the Middle East To take an innovative approach to assigned market(s) and drive market development and penetration of African and ME tourist arrivals to Dubai - (and the UAE) To take ownership of contracting and system set-up for all existing and new contracted partners To ensure that all market activity is compliant with internal rules To maintain an audit trail of all market activity To provide timely information to the administration team on committed activity to ensure all activity is budgeted and accrued correctly To maintain proof of execution for all trade marketing activity To monitor Representation Office performance and maintains a record of weekly activity To propose and implements improvements to processes and improvements Follow all relevant QHSE-IMS procedures and relevant legal requirements so that a certain minimum level of product/service quality can be guaranteed, personal health & safety, the safety of others and company assets are not jeopardized and the activities carried out are consistent with DPR’s vision of environmental protection and safety Are You a Star? Essential; Bachelor Degree Holder in relevant area of study At least 5 years’ experience in the attractions or hospitality industry Desirable; Sales & account management experience Minimum of 3 years sales experience in the UAE essential Basic understanding of POS systems Fluent written & spoken English essential. Other language skills useful but not essential The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Contact Center Officer - TechX-Dubai
Dubai -Contact Center Officer Job Opening in Dubai -. we are looking for Contact Center Officer for one of our client based company in Dubai -. all the Interested Candidates Can submit their Application, Once you submit Your Resume/CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties : • Receive in-bound calls from customers and prospects through voice, fax, e-mail and web while maintaining established standards for number of calls, pick-up time, duration of call, quality of call etc. • Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate. • Handle light back office work related to follow-up and customer complaints. • Maintain confidentiality of the company’s customers and data. • Adheres to the assigned shift schedule and avoid any late attendance • Keep abreast with the latest changes to any of the company’s procedures and new policies. • Handle sudden rush of calls, stressful periods, and call volume pressure. Requirements : • Graduate from a reputable university. • 1-2 years work experience in the Customer Service functions in a contact or call center is a must. Insurance experience in Customer relationship is a definite plus. • Excellent oral and written communication skills. • Excellent command of the English language, Arabic is a definite plus. • Should be a team player with an aptitude for customer service. • Welcomes training and development plans. • Ability to work under pressure and tight deadlines.
Community Manager/ Association Manager/ Owners Affair Manage... - McMaster-Dubai
Dubai -We are seeking Community/ Owners Affair Manager professionals to join the fast growing Owners Association management industry. The “Community Manager” is responsible for managing a designated portfolio of properties. The role encompasses all client interactions and communications as they relate to that portfolio – including Board member interaction, on site and off site community management services, financial administration and reporting and asset management services. You will be supported by specific teams within the Company in each of these services however you will be ultimately responsible for the delivery and quality of services to the Company’s clients. Undertake the following responsibilities including but not limited to : Association Administration and Communication Maintenance of Association Records and Correspondence Compliance with RERA Rules Insurance Administration Supervision of Community Rules Asset Management Services - Property Services Supervision, Repairs and Maintenance Facilities Management Contract Supervision Management, Supervision and Coordination Other Responsibilities and Duties Owners & Tenants communication Handle & create budget Ensure Health and safety of the building Site/ community management Mollak System Compliance Requirements Skills My Strata / Community Manager with at least 3-4 years of experience in this role. Professional attitude; a team player with ability to delegate where necessary. You must have a high degree of accuracy and attention to detail in dealing with the most routine tasks. You must be a good communicator at all levels; and MUST speak good English. Ability to work in a multi-ethnic environment. M-100 Certified.