A leading Insurance company is look - Liali Events Organizing-Dubai
Dubai -Customer Service Officer for an Insurance company Industry: Insurance Career: Mid Career Job Location: Dubai - Salary: AED 5001-7000 Experience: 5 - 7 Years Job Type: Full Time Gender: Any Contact No.: 0569449565 Email: [email protected] Street: Dubai - City: Dubai - Listed: November 12, 2019 2:51 pm Expires: 28 days, 20 hours Description A leading Insurance company is looking to hire Customer Service Officer. Job Location – Dubai - Salary – Upto AED 7,000/- Job Role- Receive and process customer requests, inquiries and complaints relating to company’s products and services. Ensure delivery of high quality service to customer in issuance of documents like policies, endorsements, certificates to the customers/brokers etc. in compliance with company’s set policies and procedures.
Human Resources Executive - Talent Urban-Dubai
Dubai -Required Human Resources Executive for Dubai -,Bachelor’s degree in Human Resources or relevant field and 5 years work experience . Job description / Role HR Administration Prepare new employee files and maintain filing checklist Coordinate all matters of work permits, visas and cancellation with the PRO Initiate visa process, arrange medical insurance other documents Make administrative arrangements for new employees including desks, network phones and business mobile phones, business cards, access cards and other stationary and equipment (as per employee eligibility) Serve as a point of contact for all new employee questions Update and Maintain HR files & Databases Perform file audits to ensure that all required employee documentation is collected and maintained Prepare the monthly attendance report for the payroll for all entities. Prepare the attendance for end of service and leave settlement and coordinate with finance department. Prepare expense reimbursements and medical insurance claim forms Recruitment / Talent Acquisition Participate in recruitment efforts as per instructions from HR Manager Post job advertisements and organise Job applications and resumes Schedule job interviews and assist in the interview process Initiate the sourcing for all positions including liaising with the relevant Line Manager Maintain and update CV Database Perform initial screening of all short listed candidates for each position and liaise with recruitment agencies (as required) Facilitate the interview process with Line Managers Prepare Employment Contract and undertake all reference checks and document attestation requirements Initiate the Group’s on boarding process by preparing and conducting induction training’s for new employees. Closely monitor and support new employees during their orientation period Compensation and Benefits Record employees’ compensation and benefits entitlements in the employees’ payroll data Collect employees’ health insurance cards and distribute to employees’ Track any overtime claimed by employees’ HR Operations Manage time and attendance administration Maintain all data/ information relating to employees’ leave, overtime, attendance and advances Learning and Development Receive and codify in record offers from 3rd parties on learning and development actions and training’s Assist HR Manager towards the preparation of training’s either internally delivered or provided by an external provider with an emphasis on the logistics (invitations to participants, training documents printouts, communicate organizational details with participants, coordinate logistics with external providers, coordinate booking of training venues, ensure training visuals and materials are in venue-proper projector output, presence of flip charts if requested- and oversee the F&B arrangements for training events as requested). Performance Management Assist in the performance management process by collecting and filing relevant documents. Administer, organize, and coordinate Group’s performance management programs to ensure employee understanding of performance measures, job expectations, clarity of competencies, objectives and performance results. As part of Performance Management process assist the logistics of employee recognition in collaboration with HR Manager, including announcements and input of recognition awards data into the HR Management system Participate effectively in the company’s performance management system including seeking feedback from supervisor on positive areas and areas of improvement. Be an effective contributor in the half year review and annual performance review and personal development meeting with HR Manager Disciplinary and Grievances Support the management for disciplinary and grievance issues Enforce all disciplinary and grievance actions as per the HR Policy Prepare disciplinary documents as per instruction from HR Manager End of Employment Coordinate the end-to-end exit process for exiting employees Arrange exit interviews with all employees who are resigning (as required) Develop and maintain an Exit Checklist Form and ensure that all company owned assets are returned at end of employment for all employees’ Innovation Assume initiative to contribute individual creative ideas that would possibly impact in four specific areas in the department or the organization: the improvement of processes, enhance service quality, optimization of costs or potential generation of new revenue streams Requirements Minimum Qualifications Bachelor’s degree in Human Resources or relevant field Certification / training in HR Management Minimum Experience Minimum of 5 years of experience in the Middle East region, with at least 2 years in a supervisory level. Job-Specific Skills Experience in delivering successful HR support Demonstrable ability to deal with difficult and challenging situations Knowledge of HR functions (Compensation & benefits, recruitment, training & development etc.) Strong understanding of UAE employment and related legislation Proficient in MS Office; knowledge of HRMS is a plus Outstanding organizational and time-management abilities Excellent communication and interpersonal skills Problem-solving and decision-making aptitude Strong ethics and reliability Fluent in English
Sales Advisor (Lincoln) - Capstone Hill Search-Dubai
Dubai -Job Purpose To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets. Job Requirements Education/Certification and Continued Education Degree in any discipline or through automotive vocational route Years of Experience 3 – 5 year solid experience in automotive retail/fleet sales in the UAE market. Knowledge and Skills Good knowledge of automobile sales gained through formal training or work experience. Preferably bilingual (Arabic and English) Attention to details and concern for quality Dynamic and proactive personality Essential Roles and Responsibilities Functional Roles and Responsibilities Carry out sales in accordance to pre agreed monthly targets and budgets. Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same. Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance. Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product. Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects. Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars. Ensure pre-delivery inspections and proper documentation of the sales transaction Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing. Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales Ensure that the customer is aware of all available extras, accessories and warranties. Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover. Provide customers with qualified advice on vehicle finance and insurance facilities. Participate in seasonal sales campaign and promotions to maximize sales penetration Job Requirements Education/Certification and Continued Education Degree in any discipline or through automotive vocational route Years of Experience 3 – 5 year solid experience in automotive retail/fleet sales in the UAE market. Knowledge and Skills Good knowledge of automobile sales gained through formal training or work experience. Preferably bilingual (Arabic and English) Attention to details and concern for quality Dynamic and proactive personality