Senior Coordinator - Human Resources - -Dubai
Dubai -Play your part PURPOSE To support in the smooth operation and efficient running of the Human Resources Department by providing administrational and operational support. Also, effectively coordinate with internal/external stakeholders in-order to deliver implementation support for any Human Resource (HR) related initiatives/projects for the assigned entities. KEY ACCOUNTABILITIES Policy & Procedure: Develop and review job descriptions in line with the requirements of the role. Ensure that HR policies and procedures are interpreted and consistently applied across organization; ensuring that Managers and Staff are aware and able to operate effectively Employee Relation Management Handle employee relation and issues and manage general HR management issues. Interact with employees in-order to discuss their grievances/issues and responds to all employee queries while offering solutions in line with the organizational guidelines. Support with the implementation of disciplinary procedures, conducting internal investigations on employee matters and provide support and advice in employee matter ensuring the organization’s interests are protected while also ensuring delivery of a fair working environment across the assigned entities. Administer and process probationary reviews, employee evaluations and Exit formalities while ensuring verification of document are in line with the organizational policy. Support with HR Audits to ensure minimum non-compliances HRMS Ensure the implementation and maintenance of an up-to-date Human Resources Information System. Recruitment Administer and Manage orientation of new employees Execute end-to-end recruitment and selection processes across the park such as identifying suitable channels, recruitment, preliminary screening, hiring, placement and orientation in line with established guidelines and best practices Research and establish sourcing channels, both internal (e.g. employee referral on internal portals) and external (recruitment consultants, advertisements, online job portals) to ensure a healthy pipeline of prospective talent for all assigned entities and supports them in their manpower planning activities on a periodic basis. Oversee the process of assessment, interviews, shortlisting and selection of candidates and coordinates with relevant stakeholders across to enable selection of quality talent within defined timelines. Ensure that all pre-joining and joining formalities such as reference checks, security/medical/labor clearances, visa formalities and pension and medical enrolment are completed in time and relevant details are updated in Oracle HRMS Administer and Manage orientation of new employees Others Provide support in preparation and regular maintenance of budgets, positioning decisions and annual appraisal process Liaise across all departments to support any HR-related initiatives in line with the requirements. Any other duties as may be reasonably requested by the Management Team. Quality, Health & Safety and Environment Follow all relevant QHSE-IMS procedures and relevant legal requirements so that a certain minimum level of product/service quality can be guaranteed, personal health & safety, the safety of others and company assets are not jeopardized and the activities carried out are consistent with DPR’s vision of environmental protection and safety Are you a Star? QUALIFICATIONS, EXPERIENCE, & SKILLS Required Qualifications: Essential: Bachelor’s Degree in Human Resource or a relevant field Desirable: CIPD or equivalent certification Required Experience: Essential: Minimum of 4-5 years professional experience with 1-2 in a similar role in a reputable organization. Desirable: Theme park human resources environment or hospitality industry Job-Specific Skills: Excellent Presentation Skills MS Office knowledge Oracle knowledge Ability to be proactive and reactive to anticipated and sudden changes especially as they relate to the labour situation Ability to create, implement and monitor organization , park and staff goals, strategies and policies. Desirable: Knowledge using Sniperhire/Cazar or any relevant recruitment software COMPETENCIES Building and Developing Team Level -4 Planning and Organizing Level -4 Teamwork Level -4 Communication Level -4 Results Orientation Level -4 Problem Solving Level -4 The Best Part of the Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company
Trainee Average Adjuster - Dubai - Robert Half International UAE-Dubai
Dubai -Full-time, PermanentSalary: Competitive Salary and Package Reference: 666929 Charles Tylor Adjusting - Dubai - - Trainee Adjuster - Graduate - Competitive Salary & Package Charles Taylor Adjusting is one of the leading international loss adjusting businesses. We focus on commercial losses and claims in the aviation, energy, marine, property, casualty and special risk markets, many of which are large and complex in nature. These include onshore and offshore energy claims, maritime casualties, aircraft losses, large infrastructure claims and financial lines losses. Opportunity To work towards becoming a qualified Average Adjuster. The role of an Average Adjuster is to act as an independent expert intermediary, guiding parties in shipping accidents through the different stages of a claim. To identify and resolve areas of potential dispute using their expertise in the law and practice of general average and marine insurance, speeding up the claim settlement process and enhancing commercial relationships between the assured and the insured. Responsibilities 1. Collating and interpreting documentation. 2. To manage marine claims, in accordance with marine insurance and legal principles. 3. Responsible for report writing. 4. Correspondence and communication with ship owners, underwriters, brokers, surveyors and lawyers, domestically and overseas. 5. Interpreting policies and preparing claim adjustments and settlement recommendations. 6. Researching technical and legal questions. 7. Provide input into business development. Participating in marketing opportunities as required. 8. Undertake relevant personal study (AAA exams), relevant company training and participate in continued professional development opportunities. 9. To carry out other tasks as directed within the scope of your ability. 10. Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change. Experience Required: Educated to at least a degree level, preferably maritime Ability to work in a fast-paced environment Strong communication skills, both verbal and written Excellent English verbal communication skills If you are interested in starting your career with a fast growing organisation, then please apply using the button below.
Customer Sales Advisor - Global Contact - -Dubai
Dubai -About Jumeirah: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East. About the Job: An opportunity has arisen in Central Reservation as a Customer Sales Advisor Jumeirah Group & Corporate for a highly motivated and hard working individual. The purposes of this position is to be responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephone and email. You will also be required to drive and deliver your own performance in line with Jumeirah objectives for revenue, quality and customer service. Your key duties will include: Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional and efficient manner upselling where appropriate to achieve all revenue objectives Achieve targets set by Jumeirah for revenue, quality and customer service standards Proactively handle and resolve customer queries and escalations through all telephone and email channels Maintain the integrity and accuracy of Jumeirah customer data base following Jumeirah standards Provide timely, accurate and detailed communication to any customer or partner regarding any enquiries Take ownership and keep up to date with information and training required to complete role effectively Actively drive and work towards own Individual Performance Objectives Actively demonstrate and comply with Jumeirah IT security and compliance policy Any other duties as may reasonably be requested by the management. About you: The ideal candidate for this position will have the following experience and qualifications: Must have a university degree and at least 12 months experience in in a customer service role preferably a contact center. Must able to communicate effectively in English, Additional languages are desirable (especially Arabic, Russian, Mandarin, German, French). You will be computer literate (Opera, Excel, Word) and a team player. You will approaching new tasks enthusiastically, thinks for self and takes responsibility for his /her actions, easily establishes and develops or maintains effective relationships. About the benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.