Front Office Supervisor - LEGOLAND® Hotel - -Dubai
Dubai -Play Your Part The Front Office Supervisor is responsible for assisting the Front Office Manager with day to day operations, acting as the first line of guest recovery, answering and responding to internal and external guest needs and deliver outstanding guest service. Main Duties: Responsible and held accountable to all responsibilities of a front desk agent which include but not limited to Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established in the hotel’s systems. Maintains and improves the quality of the guests experience Processes all payments according to established hotel requirements Provides information and assistance to all guests and visitors Provides prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information Provides prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls that transpire through PBX Plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance and following designated roles of printing necessary reports Assists guest services, housekeeping and maintenance staff with accommodating guest requests Creates a work environment that promotes teamwork, recognition and mutual respect. Maintains confidentiality of all guests Provides ideas and suggestions for new products, services, technology and processes to ensure the resort’s vision and in anticipation of changing guest needs. Ability to multitask and prioritize departmental functions to meet deadlines. Maintains and organizes site Inspections by keeping detailed records of when site inspections are to occur, selecting rooms and communicating to necessary department heads. Maintains and controls safe while on duty, keeping detailed records of all transactions. Provides new hires with adequate training and ongoing training for all other front desk employees. Provides lateral support to retail team by assisting with manager overrides, discounts and returns. Works diligently at continuously working with Front Office Manager on operation improvements. Completes audits on Front Office checklist to ensure completion on a daily/shift basis. Health & Safety: You are responsible for all aspects of Health, Safety & Security within your team, in line with the Group Policy (HS001). In particular, you must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees you are responsible for are aware of the Group Health, Safety and Security Policy and their obligations under it. You must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, you must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Are You a Star? In order to be qualified for this role you should possess the below criteria: High school diploma or equivalent experience required 1 – 3 years of Hotel front desk experience using OPERA PMS or equivalent preferred. Must be able to speak the English language clearly and fluently or local/regional language standard. Provide excellent customer service and maintain a professional demeanor. Ability to communicate effectively with others both verbally and written Must have excellent guest service skills, proven conflict resolution skills, and proven leadership skills to drive initiatives to improve the team and the business. Ability to stand for long periods of time. Must be able to work a flexible schedule including evenings, weekends, and holidays. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Commercial Manager - -Dubai
Dubai -Hill International is an international construction consulting firm that provides program and project management, construction management, cost engineering and estimating, quality assurance, inspection, scheduling, risk management and claims avoidance to clients involved in major construction projects worldwide. Hill has participated in over 10,000 project assignments with a total construction value of more than $500 billion. Hill is a publicly traded company listed on the New York Stock Exchange (NYSE: HIL), and is headquartered in Philadelphia, Pennsylvania. (www.hillintl.com) We are seeking a Commercial Manager in Dubai -, UAE. Responsibilities: Ensuring that the requirements of the contract documents are implemented and maintained throughout the Contract period Assist in the review of contractual notices of claims and providing contractual advice to the Engineering in their administration of the Construction Contract. Interaction with the Client representatives, the Project Management Consultant, and relevant Contractors in respect of all contractual matters Assists in the drafting of commercial terms for design, engineering and/or construction services for approval by the Contracts Director Reviews all contract documents to ensure congruity and to minimize patent and latent ambiguities Assists with administration of on-going Contracts, including monitoring Contractor and commission compliance with the Contract documents Investigates problems and recommends corrective action Prepares correspondence and maintains records necessary to ensure the effective administration of all Contractual matters Facilitates the preparation of Contract change and prepares the relevant variation orders Facilitates the contract close-out procedures to ensure that all terms and conditions of contracts have been complied with prior to final payment to contractor Ensures that all contractual procedures are implemented and maintained Assists on all contractual matters Assists in the review of Contractor’s claims in accordance with the provisions of the Conditions of Contract and ensures the Client’s interests are protected Ensures all warranties, bonds, insurances, guarantees, etc. are in place and maintained and updated in accordance with the Contract and are in compliance with the Clients requirements Assists the Estimation and Project Control teams in respect of contractual implications of change orders Prepare for review Recommendations for Release of Retention and Bonds Prepare monthly Reports for review Assist in the preparation of Monthly Progress Reports Responsible for the preparation and maintenance of Engineer’s Instructions, Variation Orders and Claim Logs Attends Commercial Meetings and records minutes of meetings Prepare procurement strategy Qualifications BSc Degree in Quantity Surveying or Engineering and have a minimum of 15 years’ experience Professional Membership such as RICS, and training in construction contract law are required Proven claims background Experience as claims writers Worked for previously for claims/ consultants Fellow of the Chartered Institute of Arbitrators (FCIArb) Member of Chartered Institute of Building (MCIOB) Associate Member of Royal Institute of Chartered Surveyors (Assoc RICS) Member of the Society of Construction Law LB (Hons) MRICS and/or MCIArb professional qualification Ideally a legal qualification, Construction law ideal Hill International is an Equal Opportunity Employer/Minority/Female/Veteran/Disabled Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.
Team Leader - Culinary (F&B) - -Dubai
Dubai -The Role Building Fun In a never before seen experience, Dubai - Parks and Resorts hosts MOTIONGATE Dubai - - a destination that brings visitors in direct contact with their favorite characters and stories. We are inviting everyone to play a part and as a team member of MOTIONGATE Dubai -, you'll enjoy all the fun that comes with an exciting career. You'll work with a cast of amazingly talented and inspiring people in a job that's so immersive it hardly feels like work. Come and work with an exciting team where we all play a vital part in the story - whether you choose a role serving the delicious food, to maintaining equipment, performing in costume or operating a ride. Whatever your chosen vocation you will help tell compelling, enduring stories and create memories for our guests that will last a lifetime. Play Your Part In this role you are assisting Culinary Executive Sous Chef and Culinary Sous Chef, Culinary Chef De Partie to develop standard recipes which allow the kitchen department to operate at an acceptable cost.Assist Culinary Chef De Party to maximize colleague's productivity in order to minimize payroll costs. Monitor operating costs and take corrective action when necessary to reduce expenses. Main Duties - Organize the section with regard to mise en-place production and its service - Work closely with the Chef and execute direction as communicated following SOPS - Responsible for completing the daily checklist regarding mise-en-place and food storage - Together with his/her Chef de Partie write daily dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of - Executive Chef/Executive Sous Chef in order to achieve the high stock rotation desired in his/her section - Maintain good colleague relations and motivate while directing them through designated SOPs - Supervises and assists in preparation and presentation of all food items. Ensures food is fresh and prepared in a timely fashion. - Work to the specifications received by the Culinary Team regarding portion size, quantity and quality as laid out with recipes - Attend meetings as requested by the Culinary Executive Chef /Culinary Executive Sous Chef - Check the main information board regarding changes in any Banquets or other information regarding the organization - Report any problems regarding failure of machinery and small equipment to the Chef de Cuisine and to follow up and ensure necessary work has been carried out - Pass all information to the next shift about functions, product levels or other related business needs - Performing daily spot checks of all portioning tools and providing daily documentation and record keeping of product spoilage. - Cooking duties and related functions as well as ensuring high food quality levels per motiongate standards. - Maintaining a clean work area and ensuring compliance with the municipality HACCP Program. - Understanding and actively participating in Environmental, Health & Safety responsibilities by following established DPR policies, procedures, training and Team Member involvement activities - Able to follow all Bollywood Park standards and HACCP guidelines. - Any other duties as may be reasonably requested by the Management Team Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria Essential - Male or female with a pleasing personality - Willing to work in a team - Able to deal with people different nationalities and religions - Completed kitchen apprentice or chefs training courses for at least one year - At least three years in a five start international chain hotel - Should understand how to read recipes and a good knowledge of cooking Desirable - Ability to work in a fast pace and dynamic theme park environment - Working hours vary depending on business needs. - Shift Rota system may be required to meet the business needs. - Available for overtime work as schedule requires including weekends and public holidays The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014