Property Handover Executive – Upto AED 6K – Dubai - MAC Group-Dubai
Dubai -Title : Property Handover Executive Location : Dubai - Salary : AED 4-6K Benefits : Employee’s Medical Insurance + Tickets Work-Days : 5 Days Work-Hours : 09:00AM to 06:00PM Interview Type : In-person Interview CVs : [email protected] NOTE: To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. If the relevant skills/experiences are not highlighted/included to standout from rest of the profiles then please eloborate it so that we can choose the apt candidates easily. Please ensure that your CV is customized for this particular role by highlighting the most relevant expertise required for this role as managers tend to reject generic profiles that may not look like exact match for this role. This is a “Plug and Play” role to get risk-free quick-results for a family business. Due to our limited time/resources, only shortlisted candidates can be contacted but we would always consider your profile for other suitable roles. Salary depends on candidate’s skills, experience and other attributes. Hiring preference depends on candidates’ expertise and other attributes which are suitable for client’s customer demographics to gain better revenue/customer experience. Our client, a multicultural organization, embraces the culture of workplace diversity and inclusion, without compromising candidates’ performance/qualifications. The client values individuality and offers an inclusive fast-paced process-oriented work environment. Position Purpose: The job holder is responsible for meeting and assisting customers with regards to their queries on their properties. In addition they are responsible for handing over of keys to customers, conducting Home Orientations and co-ordinating for handover of projects. Position Responsibilities/Key Accountabilities: Communication: Handles all complaints and customer queries receives through walk in fax, letters and e-mails and resolves their issues within specified timelines (as per SLA and use of priorities) Conducts necessary research and follows up with other departments on behalf of the customer before coming up with recommendations. Provides clarification to customers with regard to Customer Life Cycle Policies & Procedures. Provides customers with high level of service as per agreed department SLAs and MBOs to achieve defined customer satisfaction level via professional and timely problem resolution, product knowledge and status update, willingness to help, timely call back and quick turn-around time in accordance with defined SLAs. Plans for the Customer Home Orientations for the existing day. Conducts pre-checks for the next day, to ensure that unit is clean and utilities are connected. Contact customers one day prior the Home Orientation to reconfirm the Home Orientation and the documents required for it. Escorts customers to their home based on the Home Orientation schedule prepared by the communication team. Updates customer on the facilities/amenities/retail outlets available in their community. Hands over keys, manuals and other relevant documents to customers after verification of the necessary documents. Handles Land registration & Pre-registration transactions for customers. Administration: Ensures that all correspondences are updated in Oracle. Ensures smooth coordination with other department with regard to the customer queries. Maintains accurate customer history in Oracle via ‘Interactions’ and ‘Service Requests’ and regularly update the relevant milestones in accordance with given SLAs. Monitors and regularly updates the customers on the status of their snags. Provides immediate line manager feedback received from the customers. Meetings: Attends site visits for the upcoming projects in order to be able to respond efficiently to customer queries. Attends weekly staff meetings and proactively raises issues for group discussions and information sharing. Attends identified trainings to develop relevant knowledge and skills. Completes assigned tasks within given deadlines Job Context: The job holder will work closely internally with Senior Executive and as well as externally with homeowners within the context of company policies, standard operating procedures and objectives as approved by Company Management Skills: Excellent organizational and interpersonal skills. Excellent communication skills both written and verbal, Self-starter with initiative to handle all levels of contact Ability to interact tactfully and effectively with customers, occasionally in situations where relationships may be strained. Ability to communicate clearly and precisely (oral and written) Ability to integrate well into teams & work towards achieving team results. Qualification: Doesn’t matter if you have the right skills Experience: Minimum of 2 years’ experience in Administration or Customer Services. This posting is just an outline of the basic responsibilities and requirements for the position, there is more to being a member of the team, so just keep in mind that this is not a comprehensive list of everything the job will entail. Your duties, responsibilities and activities may change as per business requirements. Please refrain from applying if your profile is not exact match for this role. Mail CVs to [email protected] Whilst we will endeavor to contact you following your application, due to the high volume of applications if you have not had notification from us within 24 hours please take your application as not being successful this time, we will keep your details in the database for future opportunities. NB: Please note that, not getting shortlisted for a role is no reflection on your skills or qualifications; it simply means that the hiring manager is giving more priority to many other specific factors other than skills or experience which are relevant to this position based on their current business requirements/customer demographics.* We give interview status but not feedbacks for following reasons: We do not give interview feedback for Idiosyncratic Rater Effect and it’s not feasibe to fix such systematic errors behind it. Feedback is interviewer’s truth, not candidate’s It’s a time consuming procedule to structure a legally apt constructive feedback and to deliver it . Accepting critical feedback is a rare skill Please note that candidates are NOT selected merely based on skills/experience . We urge majority of the Hiring Managers who work with us to use Talent Analytics that check various factors based on their previous hires, including Nature of the job, Suitability to team/company culture, Possible duration a candidate sticks with the company, Nature of client-pool, Work locations/timings, Market Knowledge and many other factors that add value to business/customers. The hiring decisions are taken to run the business at low-risk in steady, optimized, efficient manner.
BAKER (VIENNOISERIE SECTION) - WONDER BAKERY LLC-Dubai
Dubai -AED1,500 a monthURGENTLY LOOKING FOR A BAKER IN VIENNOISERIE SECTION WHO IS CURRENTLY IN CANCELLED OR VISIT VISA ONLYPACKAGE: AED1500-1700 + OT + ACCOMMODATION + INSURANCE + TICKET EVERY 2 YEARSRESPONSIBILITIES INCLUDE:who can do lamination and more lamination of croissants, danishes etc.mixing, dividing, shaping, and baking a variety of breads and pastriesscaling mixespreparing ingredientsis a team player, ready to hop in wherever and whenever they are neededhas 1+ years commercial baking experience or 2+ years kitchen experienceExperience in viennoiserie, croissants etc. is necessaryis detail-oriented and able to multitaskproven ability to communicate with their team and front of houseis passionate about and excited by our products and that bakery life.Job Type: Full-timeSalary: AED1,500.00 /monthExperience:bakery: 1 year (Required)
Telesales Representative - RENT RO-Dubai
Dubai -AED2,000 - AED3,000 a monthVisiting potential clients and assessing corporate insurance requirementsPreparing proposals and conducting presentationsGenerating and servicing new accountsConsistency in meeting / exceeding sales targetsManaging portfolio renewals and establishing relationship with customersFollowing up for collection of paymentParticipating in sales meetings and appraisalsWe are looking for energetic and self-motivated telesales professionals who will go out of their way to delight our existing or new customers.Work involves outbound calls and servicing incoming queries on motor insurance products. Strong consulting and negotiations skills are a must in order to be successful in selling covers to prospects or existing clients and provide compelling service from the first introductory phone call all the way to issuing the policy.You will be preparing and presenting motor quotations, emailing and following up, confidently servicing and consulting each prospect.We would like to hear from career-oriented people with drive and passion for sales and consulting, who will thrive in our atmosphere and progress up the organization, taking on more responsibilities. As this is an inbound and outbound telesales role, prior relevant telesales experience is required.Requirements:Bachelor’s degree from a reputed universityDemonstrable success working in telesales or salesApt phone etiquette and friendly phone voicePolished convincing and negotiations skillsExcellent written and verbal English communication skillsFlexibility and openness to innovation and improvementProven processing experience (minimum 2 years) from the insurance field is essential.Strong Excel and Mathematical skillsPlease note we are looking for someone who can start immediately and will appreciate your mention on current visa status and availability to join.Note : Females only, on Father/Husbands Sponsorship.Job Type: Full-timeSalary: AED2,000.00 to AED3,000.00 /monthExperience:telemarketer: 1 year (Preferred)
Location:Dubai - (Preferred)