Guest Services Executive - Cluster Airport Services - Jumeir... - Jumeirah Emirates Towers - Jumeirah Group-Dubai
Dubai -About Jumeirah and the Hotel: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE’s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai -'s skyline and a visible statement of the region's growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms. About the role: An opportunity has arisen for a Guest Services Executive to join the Airport Services team in Jumeirah Emirates Towers. The main duties and responsibilities of this role: Provide Meet & Greet service to Jumeirah guests at Dubai - Airport for seamless arrival and departure assistance. Ensure effective and efficient guest paging at Jumeirah kiosk/lounge upon guest arrival. Facilitate guest arrival from Jumeirah kiosk/lounge to their pre-assigned transportation. Provide guest cold towel and refreshment at the Jumeirah lounge in Dubai - Airports terminal Liaise with SBU transportation team for prompt guest airport pick up. Assist guests with airline requirement for speedy lost luggage follow up and collection. Facilitate Jumeirah guest requirements with baggage, airline check in and immigration for a hassle free departure service. Sell & Up Sell hotel rooms and F & B Outlet for all Jumeirah Group properties. Maintain balanced cash float and ensure accurate reimbursement; and inform Airport Services Duty Managers and Team Leaders of any discrepancies. Handles accurate Ahlan Services and Al Majlis Lounge guest booking and maintains an up to date filling of all related documents. Handles accurate, effective and timely shift handover.Communicate and coordinate with Airport Duty Managers and Team Leaders all related operational information and requirements. Maintain and ensure accurate update of department log book with guest details and requirements. Maintain and ensure accurate update of departmental reports; and inform Airport Services Duty Managers and Team Leaders of any discrepancies. Liaise and communicate with Jumeirah properties in providing current and accurate information to guests. Maintain an effective and professional communication and relationship with the whole Airport Services team and any other supporting departments. Any other duties as may reasonably be requested by the management. About you: The ideal candidate for this position will have the following experience and qualifications: High school Diploma. Minimum 1 year experience is Front Office or Guest Service operation. Minimum 1 year role as Guest Service Executive, Receptionist and Guest Relations. Hospitality / Airline Industry experience is desirable. Good communication skills in English (verbal and writing). Other foreign language is an advantage. Competent in use of Microsoft Office application. Knowledge in use of Opera system is essential. About the benefits: This position offers a competitive salary and package which includes; fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B outlets and reduced hotel rates.
Guest Service Supervisor - LEGOLAND® Hotel - Dubai Parks and Resorts-Dubai
Dubai -Play Your Part The Guest Service Supervisor is assisting the Hotel Excellence & Guest Experience Manager with day to day operations, acting as the first line of guest relation, ensuring guest recovery where needed, answering and responding to internal and external guest needs and ensures a smooth and efficient service delivery. Main Duties: Should be available in the lobby and public area in order to handle requirements. Manage all internal guest calls, requests and complaints To greet waiting guests during check-in and check-out and offer assistance to avoid any delays. Action check in / out when needed to support the reception and reduce the waiting time. To be thoroughly familiar with Hotel policies, procedures and practices concerning in particular reservation, room assignment, baggage handling, housekeeping methods, restaurant and room operations, Hotel Entertainment and Park offers and the Park operational updates. To maintain a log and record an unusual incidents and check any important matters that need follow-up. To make periodic guest room and public area inspection so as to be thoroughly knowledgeable of their location and to check their standard of appearance and cleanliness. To make daily rounds through all operation departments. This is to increase visibility to guests and employees particularly at night. To report to Engineering Department of any faulty lights or any other faults immediately. To coordinate with the Housekeeping in controlling the lost and found items. To be responsible for preparing accident report, check on complaint and VIP arrivals. To ensure that the lobby and entrance are kept clean at all times and the main entrance is free of obstruction and traffic congestion. He/she should be well informed of local, city and country places of interest, shopping arcades, religious services, transportation, etc. Health & Safety: Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Are You a Star? In order to be qualified for this role you should possess the below criteria: High school diploma or equivalent experience required 1 – 3 years of Hotel front desk or guest relation experience using OPERA PMS or equivalent preferred Must be able to speak the English language clearly and any additional language is beneficial Provide excellent customer service and maintain a professional demeanor Ability to communicate effectively with others both verbally and written Must have excellent guest service skills, proven conflict resolution skills, and proven leadership skills to drive initiatives to improve the team and the business Ability to stand for long periods of time. Must be able to work a flexible schedule including evenings, weekends, and holidays The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Specialist Anesthesia - Aries Overseas Services LLC-Dubai
Dubai -Specialist Anesthesia Urgent openings for Specialist Anesthesia position with one of the Leading Private Hospital in Abu Dhabi.Job Details: -· Position : Specialist Anesthesia· Qualification : MBBS + Master Degree· Experience : 3+ Years· Location : Abu Dhabi· Hospital : Leading Private Hospital· Salary : As per the industry standards + medical insurance , annual air ticket & visa and Annual Paid Leave .· License : HAADIf you would like to apply for this position, please send the updated resume, along with the supporting documents.Job Type: Full-timeExperience:Specialist Anesthesia: 3 years (Preferred)