Senior Software Architect - Decision Management Consultants (DMC)-Dubai
Dubai -Job PurposeThe ideal candidate will havea passion for teamwork and collaboration, a customer service mindset, acommitment to technical excellence, and a desire to learn about the world ofinvestment management.Responsibilities and Duties· Consult withclients and internal development staff to architect, design, and developtechnical solutions that meet or exceed both functional and non-functionrequirements.· Grow internaldevelopment staff through training and mentoring.· Establishtechnical standards and best practices for internal development staff.· Conduct regulardesign and code reviews for internal development staff.· Provide thoughtleadership to the organization with regard to current and future opportunitiesto expand client offerings.Qualifications and Skills· Minimum of 10 years combined experience in software development andarchitecture.· Must have at least 5 years of experience working with either Java or C#.· Minimum of 1-year experience working hands-on with .NET in the last 2years.· Solid understanding of developing Windows desktop applications and customcontrols required.· Automation and continuous integration experience, including applicationcontainerization, a plus.· Hands-on experience developing both SOAP and REST services preferred.· Experience working with one or more integration platforms a plus.· Working knowledge of security, including authentication, authorization,and encryption required.· Working knowledge of both high availability and disaster recoveryrequired.· Experience documenting new and existing solutions using UML and/orArchiMate preferred.· Must have a solid understanding of SDLC with an emphasis on theenvironments and workflow required to ensure stability and meet both businessand change control requirements.· Experience working in an agile environment a plus.Education/Certification: Bachelor or Masters in Computer Science, MIS orrelated technical field.Job Type: Full-timeEducation:Bachelor's (Required)Location:Dubai - (Required)Language:English (Required)
Customer Support Executive (French/ Spanish Speaker) - OB INFO TECH LLC-Dubai
Dubai -About us Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology. Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 25 countries around the world supported by our offices in London, Dubai -, Shanghai and Singapore. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others. Winnow’s clients on average reduce waste by over 50% by value and sustain savings. Winnow has now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% over 2 - 12 months, and maintained at these levels, with no detrimental impact to the perceived quality or value of the offer to their customers, and a net saving of staff time due to reduced food preparation and waste handling. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for restaurants. Watch our short videos on our YouTube channel to see the system in action. We are passionate about living our values and place them at the centre of everything we do. We are excited about likeminded talent who share these values, joining us in our mission: Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term. Bravely honest. With each other, that means we’re a transparent organisation where healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial. People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience. Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success, and make chefs the heroes in this journey. This is an opportunity to join a rapidly growing start-up (and one of Wired’s top 100 start-ups in Europe) and help us propel our growth at what is truly the most exciting and dynamic points in time in our business. You will work alongside a driven team who are motivated by building an exciting business and leaving the world a better place than we found it. About the team The Operations team play a crucial role taking responsibility for running the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal – successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. Once key clients the aim is to provide an immaculate service avoiding churn and increasing revenue. Delivering outstanding Customer Support plays a major part in our ability to retain our customers on an on-going basis. About the role Due to continued growth, we are looking for a motivated and ambitious individual with a can do attitude to join our driven Customer Support team. In addition to providing outstanding customer support, you will also have the opportunity to help collect and analyse key metrics about our business to be shared both internally with our department heads and Founders as well as externally with our investors. This role therefore requires a strong attention to detail and a working understanding of excel and data analysis. Key objectives Be part of our front line technical and customer support function for clients Manage material stock levels and the assembly of our system for key clients Review and validate data and reports from kitchens using our technology Assemble metrics for weekly and monthly internal KPIs and provide analysis and recommendations to drive improvements Requirements About you Education and experience You are likely to be degree educated Experience in hospitality and working in kitchens a big plus (but not a must) You are a keen user of technology and are experienced in troubleshooting problems with ease Strong analytic skills and experienced in using data management tools such as Excel Fluent in English and at least one of our desired languages (French, Spanish) Personal attributes You are results driven and can demonstrate how you have delivered effective solutions in a timely manner Track record of identifying problems, analysing options and deploying sound decision making skills You are flexible and adaptable and comfortable working in a fast paced environment where change and ambiguity are the norm You have proven experience of knowing what it takes to provide consistently first-class customer service to external customers, remaining calm and measured even when dealing with the most demanding individuals You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team With excellent communication skills you are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively and are experienced in building successful relationships at all levels from CEO to analyst You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time You have proven experience in challenging and questioning the status quo. You enjoy suggesting and implementing creative and innovative solutions to improve the way things get done Able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines Our shared attributes You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships You get things done and seek to continually improve. Your customers want you on their team You are passionate about the value of food and are committed to the fight against food waste You are humble in approach and quick to pitch in if you see someone struggling Benefits Competitive base salary Life insurance Company health insurance Matching pension scheme Employee assistance programme 22 days of paid vacation time in addition to national holidays You will love what you do – waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
Partner Account Manager, Middle East - MongoDB-Dubai
Dubai -We are looking for an innovative, experienced sales individual with great energy, passion and initiative to drive partner and channel sales for the fastest growing database on the planet, MongoDB. The Director of Partners role owns all things channel related in a specific area or geography. This individual will be responsible for developing a strategy to generate incremental pipeline, increase sales productivity, and close business leveraging Strategic ISVs, Cloud Providers, Technology Partners, Global/Regional System Integrators, VARs and Distributors within the Middle East & Africa region. Responsibilities Own, on behalf of Regional Director Middle East & Africa Sales, all things partner related Manage Partners at an Area level but loop back to Global team Interlock with Global Pillar team for backup and support Recruit new partners as per agreed strategy Drive Sales leveraging Area Partners Own Quota for Partners for Middle East & Africa Generate Pipe and Support Direct sales force on defined end user sales pursuits Own Customer Satisfaction or CritSit accounts by Partner Area Forecast Partner Sales Net New ACV to RD and Partner Leader weekly Administrative Reporting line to Partner Leader for Southern Europe, Middle East & Africa Dotted line to Regional Director, Middle East & Africa Enterprise Sales Base Salary + Variable (100% tied to Partner Sourced Quota in Middle East & Africa) Requirements At least 3 years in a direct sales role for a high technology company At least +10 years in a partner / channel manager role At least +10 years generating pipeline and selling through Global System Integrators and ISVs At least +10 years Experience working in a heavy sales matrix model Technically Knowledgeable in the open source software, big data, IoT, and cloud computing space Demonstrated ability to interact with C-Level Excellent knowledge of Middle East (with strong emphasis on UAE & Saudi) and Africa partner ecosystem and its dynamic Fluent English, Arabic is plus MongoDB is an equal opportunities employer*