Customer Service Officer - Ayca Global-Dubai
Dubai -A leading Insurance company is looking to hire Customer Service Officer. Salary – Upto AED 7,000/- Job Role- Receive and process customer requests, inquiries and complaints relating to company’s products and services. Ensure delivery of high quality service to customer in issuance of documents like policies, endorsements, certificates to the customers/brokers etc. in compliance with company’s set policies and procedures. Job Description- #Adhere to requirements of operational procedures and instructions to team, so that work is carried out in a controlled manner. #Perform the day-to-day operations of Customer Services team, under the supervision of the Manager – Commercial Lines, to ensure that work processes are implemented as designed and comply with established standards and procedures. #Customer Services Operations: Receive, evaluate submissions on new and renewal business within authority Ensure consistent, accurate and high quality customer service for all types of transactions for the following services within authority: – Quotation – New business – Renewal – Endorsements – Certificates – Customer complaint Interested candidates can email your CV
Manager - Restaurant & Bar - LEGOLAND Dubai Hotel - -Dubai
Dubai -Play Your Part The Manager - Restaurant & Bar will oversee and coordinate the overall efforts of the Supervisors, Team Leaders and teams (Model Citizens) in their facilities. Responsible for operational effectiveness, employee development, guest engagement and cost controls within the assigned cluster Main Responsibilities: Manages and coordinates the operational effectiveness of all assigned food locations. Implements and enhances high level of service, quality, and sanitation standards within all facilities. Ensures that all guests are served in an efficient and friendly manner. Spends time daily in each facility to provide constructive and positive feedback for improving operations. Responsible for the weekly scheduling of all supervisors, team leaders and Model Citizens. Monitors handling of cash and inventory by supervisors, team leaders and Model Citizens. Responsible for maximizing revenue and per capita spending goals within the assigned outlets. Monitors cost controls in the areas of labour, food & beverage costs, banqueting,other direct expenses, and safety liability, keeping within budget. Provides input for annual budget Conduct MOD schedules on a rotational basis to ensure optimum divisional performance for the guests. Ensures consistency in service level and food & beverage quality Requirements: On the job and managerial experience of Restaurants & Bar operation of similar capacity. Extensive knowledge of F&B menu development, hotel bar knowledge, insight into marketing, cost and wage control. Knowledge of food / beverage trends as well as bar recipes Ability to analyze, forecast data, and make judgments for Budgeting, P/L & Business review. Ability to conduct meetings, briefings and maintain communication in a positive and motivational manner. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Ability to create theme menus and apply knowledge of nutrition requirement, dietary needs and allergies. Thorough knowledge of UAE, related Municipality / Health & Hygiene rules occupational safety and health and HACCP Health & Safety: Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Are You a Star? In order to be qualified for this role you should possess the below criteria: Bachelor’s degree in a related field or equivalent experience required 5 – 7 years of successful culinary experience in a similar position within a comparable hotel/restaurant offering Experience managing a team of direct reports with a proven track record of motivating a team to provide an outstanding dining experience. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.
Office Manager / Digital Marketing - Star Alliance-Dubai
Dubai -We are looking for a motivated individual with Experience in Digital Marketing/ Office Manager. We are a very fast growing company, so opportunities are abundant for the appropriate candidates. If you feel like you can deliver on the following, then we would love to talk to you.We will NOT be able to entertain applicants who are still employed and have not started their notice periods yet.Key Responsibilities:Web Design;Web Development;Graphic design;Digital marketing automation and AdWords campaigns;Staying up to date with online marketing trends and strategiesExecuting and overseeing the social media strategy for the companyReview new technologies and keep the company at the forefront of developments in digital marketingSkills:Fluent in EnglishExperience in Web Design, Web Development and Graphic design;Excellent written and verbal communication skillsExpert in AdWords campaignsDigital technologies and marketing automationPassion for Brand building and creativityExperience in marketing campaigns and social media toolsImpeccable attention to detailAbilities and aptitude in sales, business development, customer interaction and relationship would be appreciatedWe Provide: Attractive SalaryCompany VisaHealth InsurancePrestige Real Estate is now the most technologically advanced Real Estate in Dubai -. Following 10 successful years of being market leaders, the company is now operating a on a fully integrated tech process to provide our clients, both buyers and sellers and landlords and tenants, with the best Customer Service and Results in the market. The new digital technology tools Prestige Real Estate is using and incorporating is providing each of our Real Estate Professionals more time to focus on their clients which in turn enables positive and impressive results for they’re clients and unlimited opportunity to grow individual they’re revenues.Prestige Real Estate is operating a fully integrated intelligence process to reach the targeted potential buyers and tenants for all of our properties in the shortest period of time possible, this results in an abundance of quality leads that we are able to distribute directly to our agents.Job Type: Full-timeExperience:Real Estate: 1 year (Preferred)