Customer Service Officer - Oneroad Taxi LLC-Dubai
Dubai -Job Summary: Looking for a Customer Service Officer in Dubai -, United Arab Emirates (UAE) Job Key Details: Generate, manage and share correspondence, reports as well as documents Draft documents and distribute minutes of meetings Generate reports on minutes of meetings Coordinate with internal and external contacts Respond to questions concerning the terms of sale Assist in selling and marketing products as well as services Settle customer complaints over the phone, email, mail or social media Operate the telephones to contact customers and verify account information Set up a database on existing clients and collect information Organize and run an efficient client support service desk Manage changes in policies or renewals Obtain and process customer requests, inquiries as well as complaints relating to company’s products and services Collaborate with the customer service manager to ensure proper customer service is being delivered Prepare reports on overall customer satisfaction levels Handle customers’ complaints Carry out the daily operations of customer services team under the supervision of the manager Prepare renewable and lapsed policies Job Qualifications and Experience Bachelors Degree in any business related course Must have a Certificate from the Chartered Insurance Institute, UK or its equivalent At least two to five years of experience in the same role within the UAE preferably in an insurance company Good communication and presentation skills Should be able to multi-task, prioritize and manage time effectively Expertise in Ms Office suite Strong knowledge of insurance procedures Must be fluent in English and Arabic Application Procedure: All qualified candidates are encouraged to upload their recently updated CVs
School Nurse - -Dubai
Dubai -About the Role We have an exciting opportunity for an experienced School Nurse to join our Outstanding pre-school in central Dubai -. Little GEMS International has an excellent reputation amongst the nursery sector in Dubai - and has been voted best school in the GEMS network by parents. Our spacious, purpose built setting offers an inquiry-based approach to learning in a warm and homely family oriented environment where children are at the heart of all we do. The School Nurse is a priority position within any school in order to ensure a complete care to the students and the maintenance of a healthy school environment. The role consists of assisting the School Doctor in the physical/medical examination of students, the first aid and emergency care, the prevention and control of communicable diseases and the maintenance of all records and reports. Offering a competitive remuneration package and a vast array of continuing professional learning and development opportunities, Little GEMS International is a place that grows and develops its people to offer the very best care and education for our youngest children in the GEMS network. Qualifications Bachelor of Science in Nursing Registered Nurse A valid DHA and or MOH Nursing license At least 2 years experience in a nursery setting Fluent in English Ability to multi-task About the Benefits Excellent Remuneration Package Flight Allowance Medical Insurance & Life Insurance Personal Development and Training programs offered in-house
Sales Specialist - LEGOLAND Dubai Hotel - -Dubai
Dubai -Play Your Part The Hotel Sales Specialist will work with the Head of Sales in executing the hotel sales strategy through which they will deliver sales and revenue targets. Create and build on an account base for the hotel Explore all sales opportunities and products of the hotel Actively sell to new, and regular clients going forward, inline with the overall sales strategy Establish key client relationships and maintain contact on a regular basis through sales calls and client meetings Meet with clients to understand their needs and requirements Entertain clients to maximise every revenue opportunity that can be secured Closely liaise with Revenue team in securing business/bookings Evaluate and feedback regarding all sales and marketing activities Main Responsibilities: Business Impact / Results: Work with the Head of Sales in monitoring and analysing sales mix, in comparison with overall hotel goals and strategy Monitor and analyse business performance, and feedback into the sales strategy Track competitor activity and report on key findings and trends Analyse and use sales and marketing data To effectively utilise sales budget Creativity: Understand and relate to the dynamic nature of the hotel industry Explore and develop Park related elements which can be combined with packages and products Execute tour of the hotel along with the appropriate literature and information Assist and input into the development of new products and services Communication: Be attentive to, anticipate and fulfil guest needs Maintain and demonstrate a high level of knowledge to enhance the guest’s experience Display and demonstrate a “service” attitude Act upon all guest feedback to resolve any complaints and improve guest satisfaction Applied Knowledge and Specialist Skills: Effective use of department resources Take appropriate action to produce positive business results Stock control of all sales and marketing collateral Complexity and Problem Solving: Creative ideas for delivery of guest satisfaction, operational and sales targets – effectively utilising park and hotel facilities and services to create a unique offering Working with operational park and hotel teams to ensure thorough understanding of the operation and appreciation of each aspect of the business and what it delivers to our guests. Health & Safety: Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Are You a Star? In order to be qualified for this role you should possess the below criteria: Bachelor’s degree in a related field or equivalent experience required 2 – 3 years of successful sales experience in a similar position within a comparable hotel/resort Proven track record of developing new partnerships focused on driving a measurable increase in hotel bookings. The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.