Guest Service Executive / Receptionist / Front office - Tajmeel-Dubai
Dubai -To greet visitors and patients, determine their needs and guide them accordinglyTo answer queries and to provide information directly to the person or on the telephoneTo carry out relevant tasks & assignments as required and requested by immediate supervisor/ managementMaintain a cordial liaison with Doctors, Nurses & other staff in order to create a harmonious and pleasant work atmosphere in the CentreBook appointments and follow up appointments according to the patient requestEnsure proper cleanness of the reception with an adequate supplies/stationary itemsHandle the cash and credit card transactions and make sure that the transactions are accurate. Responsible for all Cash related transaction handled by him / her.Drop the cash and the credit card transaction to the finance department by the end of the shiftEnsure appointment schedules are adhered to with minimal or no waiting timesCall patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordinglyFrequent inspection for the managing and cleanliness of the lobby, reception, concierge and center entrance.Handle patient complaint in a timely manner, takes notes and seeks superiors assistance if the complaint cannot be solved within the departmentTo report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.Update the shift checklist and make sure that all the tasks are completedFollow up on all the pending cancellations of registrationsBe updated about the accepted insurance cards at Tajmeel Dental CenterWork at maintaining a good rapport and cooperative working relationship with physicians, departments and staff.Represents the organization in a positive and profession mannerEffectively and consistently communicates to administrative personnel and encourage interactive departmental meetings and discussionsExercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reportsActively participate in the Centre’s on-going Patient Safety and Quality Improvement Programs and other In-Service Training ProgramsAct as a translator if neededPerform other duties and tasks assigned by the Clinic Supervisor & HOD within the scope of his/her jobJob Type: Full-timeJob Type: Full-timeExperience:customer service in healthcare: 1 year (Preferred)
Location:Dubai - (Preferred)
Language:Arabic (Preferred)
Guest Relations Executive - Food & Beverage-Service - Jumeir... - McMaster-Dubai
Dubai -About Jumeirah & the Hotel: At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East. We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’. Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai -. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishings, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire. The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, nightlife destination Music Hall and a collection of eight diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorized and non-motorized water sports, complete with private jetty offering shuttle boat transfers to and from the main-land of Dubai -. About the Job: An opportunity has a risen for a colleague to join our Food & Beverage-Service team in Jumeirah Zabeel Saray, for a Guest Relations Executive role. The main duties and responsibilities of this role: To follow proper payroll and uniform procedures. To set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the room. To open the restaurant for business at the prescribed time each shift. To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set. To pick up the daily menus and insert them properly in their covers. To inspect every menu and list to ensure their immaculate condition and appearance. To develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. To assign seating taking into account service standards. To know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. To maintain a station chart and cover count for the restaurant. To be fully capable of working with Restaurant Reservation System (Epicure) To ensure each guest receives the highest quality of service. To greet each guest promptly, courteously, graciously with eye contact, a smile and good posture. To handle guests without reservations or those waiting for others to join them. To handle lost and found items. To seat reservations promptly at a table pre-set for the number in the party. To check guest's coats or packages when necessary. To address guests by name whenever possible. To address guest dissatisfaction immediately and inform the manager of the action taken. To answer telephones according to Jumeirah standards and take reservations or provide information regarding the restaurant or any other hotel service. To anticipate the needs of guests while scanning the room constantly. To respond properly in any hotel emergency or safety situation. To perform other tasks or projects as assigned by hotel management. To identify potential problems and ask for assistance before breakdown occurs. About you: The ideal candidate for this position will have the following experience and qualifications: Experience in similar positions in the Middle East Demonstrated experience working in a high volume, high pressure environment Experience working in the hospitality or other customer service related industry Administrative skills, able to multi-task and meet deadlines Familiar with facilities management systems Strong verbal and written English language skills Proficiency in Microsoft Office applications About the benefits: This position offers a highly competitive salary and package which includes: fully furnished shared accommodation/live out allowance, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance every 2 years, medical coverage, life and accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.
Specialist - Projects ( Limited 6 Month) - Dubai Parks and Resorts-Dubai
Dubai -Play Your Part In this role you will be responsible to provide complete administration support to all management executives within Director of Project Controls structure. Main Duties: As an integral element of the team, providing immediate and ongoing management support for facilities to insure continual implementation of DPR aesthetic and technical design quality standards. Manage and ensure timely arrangement of all meetings. Communication locations, coordinates time with listed attendees and arranges logistics as needed with internal colleagues and external parties. Will be directly responsible for the day-to-day coordination. Will minute coordination meetings/workshops. Pro-actively manage consultants and other entities contractual requirements Take minutes in the staff meetings, record them in the template, get it reviewed by the chair and circulate them post meetings. Coordinates travel arrangements with DPR dedicated travel agent, inclusive of air ticket, hotel accommodation, visa arrangements and claim etc. for divisional team. Develop and maintain document control process for the efficient management, recording and retrieval of records and information. Maintain and adequate inventory of office supplies. Composes drafts and completes correspondence for oral and/or written instruction. Put together confidential documents using MS office. Provide full admin support to the divisional team. Managing the day to day operations of the office. Any other task assigned by the Director from time to time. Are You a Star? In order to be qualified for this role you should possess the below criteria: Essential: Degree (or equivalent) in a computer related subject. 5 Years working in a construction/development organization. Hard and soft document filing. Strong written and verbal communication and organizational skills with professional presentation. Good organizational skills with accuracy and attention to details. Ability to multi-tasks and meet tight deadlines with good time management skills. Have a good written and verbal communication and interpersonal skills. Familiar with MS Office, MS Outlook, MS Visio and Adobe software program. Desirable: Secretarial courses / Diploma Experience on a construction project site. Self-disciplined, highly motivated, leading, coping up with pressure and adapting, Entrepreneurial skills and logical thinking The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.