Patient Relations Executive - -Dubai
Dubai -No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day. As a humble family business that started on the banks of the Dubai - Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us. Come join us to live well, work better, and be the best. The Patient Relations Executive will provide end to end operational support to the patients including but not limited to insurance, appointments & invoicing and general customer service. Medical Insurance: Responsible for the accurate flow of medical information and patient data between physicians, patients and third-party payers with the use of accurate code to define diagnostics, treatments and procedures and to enter this information into a the facility’s database using medical coding protocol to produce a statement or claim. To act as a liaison between the facility and payment parties to investigate the claim, verify its information, and update the database in the instance that a claim is denied by the third-party payer. Review patient medical records Communicating with medical billing specialists to ensure treatment codes are accurately received Submission of claims Taking timely approval of investigations/ procedures. Medical Invoicing: Invoicing the services as per the agreed prices. Receiving patient treatment codes to use in assembling reimbursement claims Make sure CPT codes are accurate as per service Billing patients for medical services Enter patient information into computer files, and possibly also in paper records Organize, manage, and sort paperwork (including patients’ charts) Continue to enter data as patients are subjected to diagnostic tests and receive treatments Prepare and mail billing statements Resolve conflicts regarding payments and reimbursements Investigate and report instances of insurance fraud Provide information and prepare documents for legal inquiries and litigation Ensure the confidentiality of patients’ personal information Perform clerical duties that may include answering the telephone, greeting patients, and sorting mail Customer Service: Provides a high level of customer service to the patients. Interacts with client with professional and personal manner. Responds to questions according to regulatory protocols. Guides flow of clinic traffic and directs clients to open station. Maintains client schedule at clinics that have pre-scheduled appointment times. Assists in accurate and legible documentation of clinic forms. Assures every client is signed in and has completed clinic paperwork. Check consent/ insurance form for completeness and legibility before the client goes to the Registered Nurse for services. Communicates effectively with client regarding the information that is needed. Responds to urgent customer needs in a timely and professional manner. Makes recommendations and implements process improvements. Participates in fostering a safe workplace. Participates in employee job safety analysis to eliminate hazards and prevent accidents. Cash Handling: Manage up-to-date clinic income records by sending and receiving bank checks and documenting all relevant transactions. Receives and reconciles cash, checks or credit card for payment and issues receipts as required Handles cash box as needed. • Accurately makes change when needed. • Responsible for cash box during clinic and transfers money to accounts department at end of clinic for deposit Handle all payments to clinic suppliers and accurately enter daily payment activities (credit, insurance, cash, check, payment for previous visit) into software management system Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found Transfer income activities to the financial system on a daily basis Create daily, weekly, and monthly reports from clinic financial data Obtains valid authorization for all credit card payments In the event a refund is being requested, initiates checking the system for delinquent accounts or outstanding balance, suggests to apply payment of refund against outstanding balances before processing any refunds If a refund is necessary, ensures all appropriate documents and signatures are obtained, and refunds are entered in the system Maintains general knowledge of cash handling and controls and complies to cash handling policies and procedures Calculates total amounts received and reconciles with supervisor at the end of each shift before closing cash drawers Liaise and support other members of the multi-disciplinary team and other agencies relating to patient care, maintaining good communication channels. Be aware of safe guarding policies, both local and national, and implement such policies should it become necessary. Minimum Qualifications and Knowledge: Graduate Degree in any stream. Experience in all or any area of Insurance, Cash Handling, Customer Service & Invoicing. Fluency in English (speak, read and write). Arabic speaking skills will be an added advantage. Excellent Computer Literacy skills is required. Minimum Experience: Minimum 2 experience in a similar role. Job-Specific Skills: Have knowledge to undertake the below mentioned multidisciplinary tasks; Medical Insurance Coding Medical Invoicing Cash Handling Customer relations We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Property Consultant - CareerDubai-Dubai
Dubai -My client a top real estate agency in Dubai - is current looking for Property Consultant to join their team in Dubai -. The Property Consultant is responsible to pursue new business for generating revenue and support the overall operations of the Company. He/she is responsible to maintain the highest quality of customer and client satisfaction while actively seeking out and developing new business. To be successful he/she must develop a collaborative work ethic between all departments and understand the property market in detail. Achieve assigned revenue targets Source and increase the inventory stock of units including ownership information Source / generate leads by active networking, making outbound calls and relationship building Ensure all leads and inquiries are attended to as per best customer service practices; follow up with clients on a regular basis Update records on Masterkey (Real Estate CRM) regularly; accurately record all client details in the database and ensure that all responses are dealt with, in accordance with customer service standards Required Competencies: – Minimum 3 years of experience in a similar role in selling properties. Numerical aptitude Above average computer literacy (MS Office, Internet, Database Software, etc.) Excellent written and oral communication in English. Good presentation and negotiating skills Previous RERA training and license is an advantage Demonstrable experience in generating leads and closing deals UAE driver’s license and regular access to own personal transportation Offer: AED 4,000/month + commission (40%-60% from closed deals) Annual self-ticket Life and self-medical insurance 25%-50% discounts on hotels, restaurants, cinemas, spa.. UAE RERA Training and License Professional Training and Growth Incentives and Rewards for Top Performers
Property Sales Consultant / Senior Property Consultant - Engel Völkers Dubai-Dubai
Dubai -CommissionAt Engel & Völkers Dubai - we have an exceptional Marketing team, ongoing managerial & administrative support to assist with day-to-day duties and a highly professional and flexible platform to help grow your business.Support from Engel & Völkers: Full marketing support offline & online; personalized webpage, business cards and newsletters/brochures. Premium accounts with Dubizzle, Property Finder & Bayut7 days a week reception & 24 hours call center – our lead generation is our focal pointAccess to user-friendly CRM software, PropSpaceHigh commissionsCompany visa and medical insuranceProfessional photographer for your propertiesRequirements: Minimum 1 year Real Estate experience in Dubai -An established network of industry contacts and property listingsStrong negotiation skills, ability to think on ones feet and offer expert customer service to clients.A high degree of commitment and an independent way of workingExcellent English skills are mandatory (Read / Write /Speak)Excellent interpersonal skills and a strong sense of team spiritGood-natured conduct, a confident, friendly manner and a professional appearanceMandatory: UAE Diving License and RERA CertificationJob Types: Full-time, CommissionExperience:Sales: 1 year (Required)Real Estate: 1 year (Required)Location:Dubai - (Required)Language:English (Required)