PHARMACIST - gmg.com-Dubai
Dubai -Job Summary The role holder is responsible for providing customers with an effective pharmaceutical service by dispensing drugs prescribed by physicians and other health practitioners as well as providing information to customers about medications and their use. Accountabilities Core Responsibilities: Reviews customer’s prescriptions to assure accuracy, to ascertain the needed drugs, and to evaluate their suitability Provides the customer with information and advice regarding drug interactions, side effects, dosage, and proper medication storage Compounds and dispenses medications as prescribed by physicians and other health practitioners Ensures understanding the customer’s needs by conducting necessary questioning and providing assistance when necessary Achieves sales targets by using sales techniques, up-selling and cross selling of all Super Care categories Orders and purchases pharmaceutical supplies, medical supplies, or drugs, maintaining stock storing and handling Complies with local rules and regulations in regard to pharmacy activities, including but not limited to preparation, labeling and delivery of medication and other pharmaceutical supplies Maintains and reports the pharmacy’s records as required by the external authorities (i.e. Dubai - Health Authority, Ministry of Health, etc.) Advises customers on the selection of medication brands, medical equipment, or healthcare supplies and trains them on how to use the devices (i.e. blood pressure devices, diabetes monitors, etc.) Develops strong working relationships with local physicians and healthcare practitioners with an objective to strengthen the Division’s business Liaises with insurance companies to process insurance on time and resolve billing issues Handles daily operational tasks such as inventory management, expiry management, merchandising, etc. Coaches and guides Trainee Pharmacists in preparation for their graduation or licensure Manages monthly mandatory reports related to all sales concerning controlled medicines as required by external authorities such as Dubai - Health Authority, Ministry of Health, etc. (this will be assumed by those designated as a Pharmacist in Charge) Self-Management: Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth Educational Qualifications and Certificates: Bachelor’s or Master’s Degree in Pharmacy With or without UAE eligibility letter (DHA/MOH/HAAD) Experience: A minimum 2 years of retail pharmacy experience Skills Language skills: Strong English and/or Arabic language skills (written and spoken) Additional skills: Merchandising Product knowledge Problem-solving skills Quality and customer service orientation
Captain - WHR Solution-Dubai
Dubai -Job Descriptions (Dubai -, United Arab Emirates) Looking for Captain for a 5* pre-opening luxury hotel As Captain, you will be responsible to supervise and assist in the service of a quality food & beverage product to customers. To answer guest requests and resolve guest problems Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following: Upselling and identification of additional revenue opportunities. Maintain and adhere to billing policies and procedures. Maintain positive teamwork at all times. Accurate and timely delivery of orders to guests. Allocate tasks to the team to ensure all duties carried out thoroughly and on time. Coach existing team members. Conduct Training for employees. Perfect knowledge of the standards. Be able to prepare requested reports. To perform additional duties within F&B department. Perform duties in the absence of Manager and Assistant Manager. Requirements: Previous customer related experience required Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a variety of different work situations Ability to work on your own and as part of a team Knowledge of the local area 1 years experience in similar positions and customer service is preferred Skills Required MICROS System Internet Microsoft Office software (Word and Excel) Compensation & Benefits Basic Salary: AED 2,000 monthly Accommodation: Provided Transport: Provided Annual Paid Leave: Provided Employment Visa: Provided Flight Tickets: Provided Medical Insurance: Provided
Call Center Agent / Customer Service Executive (Arabic Speak... - -Dubai
Dubai -The Role Are you an Arabic native speaker with a Call Center / Customer Service background in Insurance/Medical field? If yes, this would be a great opportunity for you. Our client, an industry giant in Insurance, is now looking for Arabic-Speaking Call Center / Customer Service Executive with relevant experience to join their team. Call Center Agent will have the following Responsibilities: • Obtains client information by answering telephone calls; interviewing clients; verifying information. • Determines eligibility by comparing client information to requirements. • Establishes policies by entering client information • Informs clients by explaining procedures; answering questions; providing information. • Maintains communication equipment by reporting problems. • Maintains and improves quality results by adhering to standards and guidelines • Accomplishes sales and organization mission by completing related results as needed. A Customer Service Executive excels in the role keeping in line with the below Responsibilities: • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements If you are a pleasant, positive people person, this is the right opportunity for you. Additional Skills: • Excellent Communication/Interpersonal skills • Additional language proficiency(French,Spanish) would be an advantage • Previous experience in Insurance/Medical field is mandatory About the company Transguard Workforce Solutions delivers Professional Contract Staffing (also known as Employee Outsourcing) within the UAE. Our Workforce Solutions include: Delivering Sourcing and Recruitment Solutions for Clients in need of identifying Contract or temporary Staff. Providing a complete end to end Staffing Solution which includes Visa Sponsorship, HR Management, Employee Welfare & Payroll Services. Transitioning Contract Staff from other staffing providers to Transguard while remaining compliant with UAE Labour and Immigration Laws. Transguard Workforce Solutions currently employ over 2000+ Staff from over 70 different nationalities. Across the Group, we payroll over 70,000 employees monthly.