Relationship Manager - Business Banking (UAE Nationals Only) - HSBC-Dubai
Dubai -Relationship Manager, Business Banking HSBC is one of the world’s leading banks, with a network covering 71 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. Business Area CMB is one of the fastest growing businesses in the Bank and a key success story for the Group. Despite the ongoing challenging global and regional economic circumstances, the business continues to present a resilient performance. Going forward, CMB is keen to deliver on its strategy to attract the right customers who benefit from our international connectivity and strengthen our reputation as the leading international trade and business bank. A key priority will be driving balance sheet and revenue growth while maintaining absolute focus and execution of Global Standards, Risk & Compliance to ensure that our conduct matches our values. For more information visit http://www.hsbc.com/careers/explore-our-business Role Purpose SMEs play a significant role in driving the economic health of most markets around the world and represent the vast majority of businesses in any economy. As the world continues to become more connected, SMEs will increasingly become international and we know that international customers are more profitable and that HSBC is better placed to meet their needs than for purely domestic customers. Accordingly, we have a clear strategy for Business Banking to be the International SME Bank The jobholder is expected to acquire, retain and expand relationships with customers we want to bank within Business Banking profitably, by identifying customer needs first and then recommending appropriate solutions for the customer to consider and accept. The jobholder’s portfolio will consist of both domestic and international relationships and the role will involve managing all aspects of the relationship including the inherent credit and operational risks. The jobholder will be responsible for establishing a strong, visible profile within the business area and focusing on the delivery of the Bank’s capabilities within Business Banking. Principal Accountabilities: Act as Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of all that we do, setting world class standards Grow sustainable revenues from existing* customer portfolio and through targeted acquisition of quality new* customers Structure credit facilities to ensure optimum balance between customer and HSBC interests within the bounds of prudent banking Proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services resulting in increased wallet share. Keep up-to-date on knowledge of HSBC’s international and domestic strategy, capabilities and policies. Keep abreast of external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements. Align to MTO and Area Operating Targets defined by the Group Increase profitability, relationship depth while minimizing risk. Generate cross country referrals facilitated via Global Links and local or overseas IBC,whichever appropriate. Work with product partners (such as GLCM, Trade, Insurance) to assess needs of international and domestic customers and offer appropriate solutions. Align to MTO and Area Operating Targets defined by the Group (Revenue, RWA, RoRWA). Build a network of business introducers in the local professional and business community Qualifications Knowledge & Experience / Qualifications Essential : Total experience of 4-5 years of which min. of 2 years in managing commercial relationships Knowledge of the HSBC’s Business Banking products and services. Proven ability in identifying and meeting customer needs through a broad range of products and services. Proven analytical ability, with experience of credit or relationship management within the BB sector. Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues. Desirable: • Broad knowledge of HSBC’s Group capabilities and CMB’s proposition and product capabilities. Good understanding of the local and international ‘Commercial’ environment, with a passion for understanding a broad range of industries and businesses and a determination to keep this knowledge updated. Proven ability to innovate and deliver creative and flexible customer solutions. Ability to differentiate from the competition through the delivery of a responsive and proactive relationship management service and to engage with clients at both a strategic and transactional level. Excellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with customers and colleagues. Ability to effectively plan and organise, with tenacity to drive through results. Entrepreneurial and innovative with a flair for solving problems. Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations. Why HSBC? We put diversity at the heart of our business and we take our responsibility to develop our talent seriously. Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits. What to expect at HSBC The chance to realise your ambitions Globally connected careers A strong emphasis on values Learning and development opportunities An inclusive, meritocratic culture Market-competitive benefits Global Careers Opportunities Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers "Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets"
Lead Asset Management Conultant - Dubai, UAE - -Dubai
Dubai -At Jacobs, you will work with the most talented professionals and thought leaders to shape the future of the global professional services sector as we deliver ground-breaking and life-changing solutions for a more connected, sustainable world. What drives you drives us as we work to build a better world – together. At Jacobs, every day is an opportunity to make the world better, more connected, more sustainable. We’re powered by more than 50,000 people across the globe who deliver innovative scientific, technical, professional and program-management solutions for public and private clients around the world Our people improve lives and connect communities through transformative transport, water, built environment and power projects. We are innovators and problem solvers who turn challenges into greater opportunities. Visit www.jacobs.com to see how you can make a difference. Across our company, across our offices, across the world, we’re continually challenging today to reinvent tomorrow. About the opportunity Our People & Places Line line of business has access to 35,000 professionals across the globe. Our team of engineers, designers and planners work to deliver projects in Transport Planning, Roads, Rail, Bridges, Project Management, Security Services, Building Structures & Services and Asset Management Planning. Asset management simply put is the strategic management of infrastructure assets to support the aims of the organization that owns them. The Jacobs Asset Management team is a ‘cross-sector’ team of experts whose objective is to work with our most important clients to help improve asset management and decision-making in their organizations. We work at the management level within clients to drive strategic change and approaches to business that ultimately will impact their operation of assets and bottom-line performance. The skill we bring to the table is a combination of business strategy/advisory and in-depth infrastructure/engineering knowledge, allowing us to provide bespoke solutions to clients across most asset classes We are looking of a high-quality candidate to join the Asset Management team. You will be part of a dynamic and growing team, reporting to the Strategic Consulting Lead, responsible for delivering projects focused on improving the management of infrastructure assets, implementing of PAS55 / ISO55000, and change management within client organizations. This will involve working with senior staff in client organizations, at times working remotely or embedded in client offices, and representing Jacobs in a professional capacity in what is an outward facing role. In addition, you will have the opportunity to support business development activities and Bid writing, and generally be part of growing the team and the business. As such you will possess the skills and experience to senior levels in a client organization and take a strategic approach to asset management. You will be based out of our Dubai - office but will be working on projects for clients around the Middle East, including KSA and Qatar. As the Lead Consultant, travelling to meet clients for projects and business development in the region is expected. The majority of our projects will be focused in the water and utilities sector, with the aspiration to grow other sectors including rail and aviation. Experience with operations and maintenance in the utilities sector would be beneficial. About you Key requirements for the role: Strategic thinker with great leadership skills and ability to build, engage and lead a diverse and inclusive team Conduct assessments against standards such as ISO55000 and lead clients through ISO55000 implementation programs Lead clients through the development and implementation of core asset management processes such as policy, strategy, levels of service, risk management, investment prioritization, lifecycle analysis, operating procedures The development of statistical models of asset deterioration and conduct other analyses of asset condition, performance and behaviour Lead client staff through the development of business cases models including whole life cost models, Triple Bottom Line and other decision-making methods Support the development of capital investment programs Perform analysis of equipment histories maintenance costs and system failures, and develop a refined asset management strategy Preparation of Strategic Asset Management Plans Implement an asset management organizational construct across our client’s assets and sites Conduct other financial service studies including asset valuations, financial plans and the financial aspects of asset management studies Undertake business process review studies including business process mapping, identifying strengths/weaknesses, working with clients to develop process/organizational improvements, and guiding consensus-building efforts on contentious issues including the development of change management plans to roll out improved working practices Design and facilitate stakeholder meetings Deliver asset management training courses Work remotely/out of client offices as needed Support business development activities Improving and automating operations and maintenance tasks to provide optimal performance Qualifications The successful candidate will be a self-motivated professional with the following qualifications and characteristics: Min 10-15 years of asset management / O&M experience with infrastructure projects Previous experience of working in a consultancy organization Institute of Asset Management accreditation Min. Bachelor’s degree in Civil Engineering, Business, Finance or equivalent. Exceptional written, verbal, and interpersonal skills are required. Ability to perform in fast-paced, multi-tasking team environment is critical. Working knowledge of office tools including MS-Visio, MS-Project, and all other MS-Office suite of applications. In-depth appreciation of asset management methodologies, particularly familiarity with the ISO55000 suite of standards. A key attribute of this person will be the ability to foster inclusive behaviours to achieve market leading and innovative business outcomes across markets, as well as create the right working environment for employees. You will continue building on our global culture of caring fostering a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees Why Jacobs We reflect our clients’ diversity at Jacobs. We value inclusion and diversity as it energises our people and encourages creativity, collaboration and innovation. Our global culture of caring fosters a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees. Joining Jacobs introduces you to a variety of established global employee networks dedicated to empowering employees to maximise their potential through engagement and development opportunities across all career stages. One of the many ways we thank our employees for their dedication and hard work, is offering quality, flexible benefit options that keep you and your family, physically and financially healthy. You’ll have access to several employee benefits including comprehensive private medical insurance, flexible work arrangements, annual airfare allowance, interest free housing loans and access to monthly social events or community involvement programs. It’s a great time to join Jacobs as we actively nurture and support our diverse employee and client networks across all ethnicities and cultures. Achieve more and thrive with a global brand! Apply online by clicking on the link. Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Qualifications At Jacobs, you will work with the most talented professionals and thought leaders to shape the future of the global professional services sector as we deliver ground-breaking and life-changing solutions for a more connected, sustainable world. What drives you drives us as we work to build a better world – together. At Jacobs, every day is an opportunity to make the world better, more connected, more sustainable. We’re powered by more than 50,000 people across the globe who deliver innovative scientific, technical, professional and program-management solutions for public and private clients around the world Our people improve lives and connect communities through transformative transport, water, built environment and power projects. We are innovators and problem solvers who turn challenges into greater opportunities. Visit www.jacobs.com to see how you can make a difference. Across our company, across our offices, across the world, we’re continually challenging today to reinvent tomorrow. About the opportunity Our People & Places Line line of business has access to 35,000 professionals across the globe. Our team of engineers, designers and planners work to deliver projects in Transport Planning, Roads, Rail, Bridges, Project Management, Security Services, Building Structures & Services and Asset Management Planning. Asset management simply put is the strategic management of infrastructure assets to support the aims of the organization that owns them. The Jacobs Asset Management team is a ‘cross-sector’ team of experts whose objective is to work with our most important clients to help improve asset management and decision-making in their organizations. We work at the management level within clients to drive strategic change and approaches to business that ultimately will impact their operation of assets and bottom-line performance. The skill we bring to the table is a combination of business strategy/advisory and in-depth infrastructure/engineering knowledge, allowing us to provide bespoke solutions to clients across most asset classes We are looking of a high-quality candidate to join the Asset Management team. You will be part of a dynamic and growing team, reporting to the Strategic Consulting Lead, responsible for delivering projects focused on improving the management of infrastructure assets, implementing of PAS55 / ISO55000, and change management within client organizations. This will involve working with senior staff in client organizations, at times working remotely or embedded in client offices, and representing Jacobs in a professional capacity in what is an outward facing role. In addition, you will have the opportunity to support business development activities and Bid writing, and generally be part of growing the team and the business. As such you will possess the skills and experience to senior levels in a client organization and take a strategic approach to asset management. You will be based out of our Dubai - office but will be working on projects for clients around the Middle East, including KSA and Qatar. As the Lead Consultant, travelling to meet clients for projects and business development in the region is expected. The majority of our projects will be focused in the water and utilities sector, with the aspiration to grow other sectors including rail and aviation. Experience with operations and maintenance in the utilities sector would be beneficial. About you Key requirements for the role: Strategic thinker with great leadership skills and ability to build, engage and lead a diverse and inclusive team Conduct assessments against standards such as ISO55000 and lead clients through ISO55000 implementation programs Lead clients through the development and implementation of core asset management processes such as policy, strategy, levels of service, risk management, investment prioritization, lifecycle analysis, operating procedures The development of statistical models of asset deterioration and conduct other analyses of asset condition, performance and behaviour Lead client staff through the development of business cases models including whole life cost models, Triple Bottom Line and other decision-making methods Support the development of capital investment programs Perform analysis of equipment histories maintenance costs and system failures, and develop a refined asset management strategy Preparation of Strategic Asset Management Plans Implement an asset management organizational construct across our client’s assets and sites Conduct other financial service studies including asset valuations, financial plans and the financial aspects of asset management studies Undertake business process review studies including business process mapping, identifying strengths/weaknesses, working with clients to develop process/organizational improvements, and guiding consensus-building efforts on contentious issues including the development of change management plans to roll out improved working practices Design and facilitate stakeholder meetings Deliver asset management training courses Work remotely/out of client offices as needed Support business development activities Improving and automating operations and maintenance tasks to provide optimal performance Qualifications The successful candidate will be a self-motivated professional with the following qualifications and characteristics: Min 10-15 years of asset management / O&M experience with infrastructure projects Previous experience of working in a consultancy organization Institute of Asset Management accreditation Min. Bachelor’s degree in Civil Engineering, Business, Finance or equivalent. Exceptional written, verbal, and interpersonal skills are required. Ability to perform in fast-paced, multi-tasking team environment is critical. Working knowledge of office tools including MS-Visio, MS-Project, and all other MS-Office suite of applications. In-depth appreciation of asset management methodologies, particularly familiarity with the ISO55000 suite of standards. A key attribute of this person will be the ability to foster inclusive behaviours to achieve market leading and innovative business outcomes across markets, as well as create the right working environment for employees. You will continue building on our global culture of caring fostering a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees Why Jacobs We reflect our clients’ diversity at Jacobs. We value inclusion and diversity as it energises our people and encourages creativity, collaboration and innovation. Our global culture of caring fosters a workplace where we value the safety, positive mental health, inclusion and belonging of all our employees. Joining Jacobs introduces you to a variety of established global employee networks dedicated to empowering employees to maximise their potential through engagement and development opportunities across all career stages. One of the many ways we thank our employees for their dedication and hard work, is offering quality, flexible benefit options that keep you and your family, physically and financially healthy. You’ll have access to several employee benefits including comprehensive private medical insurance, flexible work arrangements, annual airfare allowance, interest free housing loans and access to monthly social events or community involvement programs. It’s a great time to join Jacobs as we actively nurture and support our diverse employee and client networks across all ethnicities and cultures. Achieve more and thrive with a global brand! Apply online by clicking on the link. Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs.
Business Support Analyst - -Dubai
Dubai -Business Analyst for Automotive Protection/ All lines Job Title: Business Support Analyst Location: Dubai - Department: Automotive Protection/All Lines Role QBE’s European Operations, which accounts for over 27% of QBE Group turnover, is a leading specialist in London market and European commercial lines business. Active in both the Lloyd’s and company market, QBE offers considerable diversity to the broking community. We are a socially responsible company and give our customers the ability to invest a portion of their premiums in environmentally and socially beneficial projects. We are looking for a highly motivated versatile business analyst to join our Automotive Protection department with a cross over into other lines of business. The Automotive Protection department specialises in developing affinity insurance solutions to the global automotive sector providing Extended Warranty, Guarantee Asset Protection and Involuntary Unemployment. This highly successful department is growing at a fast rate and is looking to expand its team in the Middle East. The individual will need to be a self-starter, demonstrate leadership skills, excellent analytical skills and very good knowledge of Microsoft applications, particularly MS Access and Excel. You need to be adaptable, enthusiastic and have a strong ability to learn and problem solve. An enthusiasm to learn is essential and a background in Insurance will be an advantage. One of the key responsibilities of the role is to help service our clients in the Middle East; they will make sure that processes are understood, followed and SLAs are adhered to. The role will involve but is not limited to: Ownership of operational process improvement initiatives from ideation to close, carefully managing all the interim technical & operational milestones Documentation of end-to-end operational processes by gathering business requirements and mapping processes, ready to offshore Developing and maintaining client relationships, resolving client queries whether financial, VAT or systems related in a timely manner and chasing and managing debt in accordance with payment terms Support the delivery of change to the business by shaping activity and the work of others outside the London analyst team Collaboratively working across the business functions. Liaising with clients, senior stakeholders, IT developers, analysts, underwriters, account managers, claims, finance and actuaries Working within an Operational capacity to help fulfil branch administration and analysis Supporting the AP Account Manager with forecasting top line and supporting the underwriters in Business planning Due to the uniqueness of the Automotive Protection account, a definitive role cannot be scheduled. The ideal candidate will, therefore, have to be versatile and have the ability to adapt to any eventuality that might come about. They should have the ability to take ownership, think for themselves and act when confronted with unique situations. There will be opportunity to acquire new skills depending on the achievements of the individual and their career ambitions. Requirements You will need to be able to display you have the following qualifications and experience: A minimum of a 2:1 or equivalent in a finance or analytical related degree Excellent knowledge of MS Excel (VBA desirable but not essential) Very good knowledge of MS Access (strong understanding of relational databases and ability to write queries, create reports, forms and macros is a must. SQL desirable but not essential) Good knowledge of Visio, Word and PowerPoint Strong analytical skills - methodical, logical and rational approach to problem solving High attention to detail with the ability to work quickly and accurately Comfortable with interpreting and producing insurance financials Excellent written and verbal communication skills; Strong negotiation skills and having the ability to present findings to key stakeholders and clients Highly organised and efficient. Able to manage own workload, prioritise, and to deliver high quality outputs within tight deadlines At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job. Search for QBE on Vercida to learn more about our Diversity and Inclusion programmes and policies. Number of Openings: 1 How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.