Office Manager - Redpath Partners-Dubai
Dubai -The Role Redpath Partners have an outstanding opportunity for an experienced Office Manager to join their Dubai - office. The Redpath Partners Dubai - office opened in 2015 and has seen successful year on year growth since its inception. Specialising in technical recruitment within the property & construction industries, the ethos and culture of the business stems from the owners and is richly incorporated throughout the international office network. As such, whilst technical skill sets are important, trustworthy, honest and team player characteristics are essential for this role in what is a close-knit team environment, in a highly motivated, ambitious environment. A sense of humour is also a must. The reason for the vacancy is that the current Office Manager is relocating to one of our other international offices who has been with the business for three years, and so provides an exciting opportunity for someone to join the business as it moves into its next growth phase. Key responsibilities are to ensure all office management and administrative processes are implemented and maintained and providing support to Redpath Partners recruitment consultants. Duties, amongst others, will include: - Responsible for organising and coordinating office operations and procedures to ensure the effective and efficient running of a successful recruitment company. - Input candidate resumes and information with accuracy to the companies database. - Format resumes complying with the companies policies and procedures, meeting required deadlines. - Provide administration and managerial support to the Managing Directors such as travel, expense claims. - To assist with ad hoc HR Projects such as the renewal of medical insurance. - Liaising with Building Management to ensure office standards are maintained and any facilities issues are resolved as quickly as possible. - Responsible for company social media, i.e updating company Instagram accounts. - Have an understanding of the MENA region and able to follow processes, manage new visa applications, visa renewals, and company trade licenses. - Responsible for preparing invoices, updating commission registers and sending reminders to consultants. - Prepare and approve staff rosters and leave requests and registers. - Ensure all staff follow the correct annual leave process and authorised leave is accurately logged. - Reporting all absences in the office on a daily basis, ensure all sickness is accurately logged. - Reporting on absence records as and when required. - Understanding the company and the target market to attract new clients and candidates. - Perform other related administrative and ad-hoc duties as instructed. - Use a wide range of office software, including MS Word, Outlook, Exel, Xero, and Salesforce databases. - Maintaining database and files. - Onboard new staff members, arrange building pass and complete office orientation. - Meeting and greeting visitors to the office. - Responsible for all incoming and outgoing post on a daily basis including courier services. - Collection and banking of cheques. Liaising with Credit Control regarding cheques received from Clients and hand delivering invoices when needed. - Organising company events e.g. Christmas lunches, End of Quarter Celebrations, Eng of Year, Networking Events. - Maintain accurate records of all supplier contracts and negotiate for the best price and best service. - Pro-actively ensure suppliers are delivering a high-quality service. Dealing with any issues when this is not the case. - Checking and obtaining approvals for supplier invoices and ensuring that these are passed to accounts for payment. - Maintain the condition of the office and arrange for necessary repairs. - Arranging meeting room bookings and update trackers accordingly. Requirements Excellent verbal and written communication skills - Professional personal presentation - Excellent organisational and time management skills - Attention to detail - Reliable - Outgoing If you have the experience and the above qualities we can offer you: - A friendly supportive team environment, with a great office culture - Professional offices centrally situated in Dubai - Marina - An opportunity to grow and prosper within a successful business - Training and development About the company Redpath Partners is a recruitment company that focuses solely on providing services to the Property, Construction and Oil and Gas industries. The impetus to establish the business was born out of a belief amongst the founders that the industry is in need of a consultancy relationship that can act in 'true partnership'. Partnership drives our actions and accomplishments; it is achieved through trust and a total understanding of each stakeholders goals. It brings with it the power of all parties working toward the same outcomes.
Patient Services Specialist - Valiant Healthcare-Dubai
Dubai -Contract, PermanentThe PSS acts as an expert for the assigned service area, identifying process improvements and recommending solutions. Using extensive, indepth knowledge of services provided in area, the PSS recommends process improvements to the patient services support work design and flow. The PSS may also provide guidance to staff outside assigned service area, and may be cross trained in more than one service area.Ensures positive and professional first impression of the clinic while communicating pleasantly and in a manner that optimizes patient privacyIs a role model in consistency and quality of customer service skills as applied to patients, co-workers, and staff in other service areasDemonstrates proactive, professional communication across and within department to facilitate smooth workflow, and to ensure department is positively represented throughout the organizationMaintains/improves own professional competence, knowledge, and skills to meet identified self-learning needs and annual review requirementsSchedules new, established, and procedure appointments consistent with patient needs and scheduling guidelines; obtains authorization; completes required documentation; enters appointment information in online appointment system; maintains schedule by entering cancelled and rescheduled appointmentsPerforms general clerical duties such as answering and screening telephone calls, processing mail, assembling and sending information to patientsParticipates in orienting and training new staffEnsures accuracy in patient payment collection, accuracy of cash handling processes and standards, and answering patient payment questions and issues. Coordinates effective follow-up for all outstanding balances to ensure timely payment.Supports the planning, organizing, development and implementation of system changes and process improvements and effectively manages changes.Demonstrates excellent time management skills by prioritizing appropriately when busy and effectively utilizing downtime in a productive manner. Consistently meets assigned deadlinesDemonstrates excellent time management skills by prioritizing appropriately when busy and effectively utilizing downtime in a productive manner. Consistently meets assigned deadlinesActs as a resource to other staff in patient support services and registration provided in assigned service area. Collaborates effectively with other departments. May float between service areas to facilitate the delivery of services providedAssists in the preparation and maintenance of provider and clinic schedulesReceives and gives feedback in a constructive and courteous manner. Acts on feedback to adjust behavior when possiblePractices AIDET and applies ICARE values at all times.Consistently applies the “Over and Above” practice, by proactively seeking out opportunities to personalize and enhance each patient experience.Communicates with co-workers on any hand-off needed when going to breaks or leaving for the dayContinuously seeks out areas of improvements and suggests ideas and recommendations to the line manager in order to enhance the patient experience.Register patients; verifies, collects, and updates demographic and financial information; determines eligibility for care; assigns appropriate payor plans; obtains insurance claim forms; verifies insurance coverage; obtains authorizations; obtains necessary signatures for consents; collects co-payment or other patient liabilities.Job Types: Full-time, Contract, PermanentExperience:healthcare: 2 years (Required)Education:High school or equivalent (Required)
Team Leader - Admissions - -Dubai
Dubai -The Role Building Fun Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai - we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests. With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine. Come and work where work is PLAY. At LEGOLAND we make every child a HERO! Play Your Part In this role you will be responsible to motivate team members, assess performance, communicates concerns and policies amongst management and team members. As a Leader you are often to provide information to supervisors and managers or updates the company on the team's progress. Should a conflict arise, the team leader work with the team members to resolve the conflict quickly and effectively. Main Duties: - Support a group of member in an area of responsibility on a day to day basis - Act as the first point of contact of the staff members - Drives, motivates and guide team members - Manages inventories, and stock including keeping detailed records of inventory, use and sales and notifying the management on ordering when necessary - Communicating and ensuring that the team goal is met - Answers team member questions and oversees team member work for quality and compliance to policies - Carry out health and safety procedures - Lead by setting a good example. Behavior consistent with words - Facilitate team problem solving and listen to feedback - Maintain a healthy group environment - Ensures that the team is equipped with knowledge and company updates - Handles escalated issues and complaints - Provide the highest quality service and environment for people of all ages and culture - Report any issues in the area of responsibility to the Supervisor - Perform additional duties assigned by the management - Take full responsibility in the area assigned - Provide healthy relationship with all colleagues Requirements Are You a Star? In order to be qualified for this role you should possess the below criteria: - Preferably a Bachelor degree or equivalent - 1 or more years' experience as Team Leader - Good people skills - Strong English command. (Read and Write) - Able to focus, prioritize and work under pressure - Can work with "no" to minimum supervision - Friendly outgoing personality - Good computer program knowledge - General HR knowledge - Previous work as a Team Leader The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances. We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company. About the company Dubai - Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai - Parks and Resorts articulates the Dubai - leaderships vision of positioning the emirate as a compelling global tourist destination. The first phase of Dubai - Parks and Resorts will comprise three theme parks: motiongate Dubai -, Bollywood Parks Dubai -, and LEGOLAND Dubai -. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014