Sales Manager UAE Immunology - Johnson & Johnson Family of Companies-Dubai
Dubai -Johnson & Johnson is recruiting for a Sales Manager UAE Immunology to be located in Dubai -, United Arab Emirates. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. Role Overview Responsible for managing the JANSSEN business in the country/territory and lead the sales team to deliver the highest business potential and growth. Work closely with other functions to ensure adequate support to the JANSSEN business in the country/territory. Ensure the business is set for growth and constantly review the organizational sales model in the country/territory to gain operational efficiencies, accelerate growth and minimize cost. Duties and Responsibilities: Overall responsibility to deliver the financial commitment by month, by quarter and full year; In market sales target with a robust demand forecast aligned to the underlying patient demand, inventory goals and contractual agreements Lead the sales team, in alignment to the marketing brand strategy, in order to deliver maximum potential and maximise market share by brand, Therapy Area and business sector (MOH, Institution, Private), always in line with the Company’s HCBI Guidelines and principles Provide input to achieve the optimal promotion and distribution strategy in the territory Ensure that the commercial strategies are clearly articulated to our distributors and executed/supported by them accordingly In collaboration with key account management (when available), lead & manage relationships in the Key Accounts, including hospital institutions and private sector Maintains accurate customer records and complete administration in a timely manner in compliance with company minimum standards: iCONNECT data entry Business Management Develop a long term vision and mission for the country/territory and create a roadmap with the relevant business partners Review the plan with key stakeholders, including senior management, and ensure it is implemented both internally and externally Distributor Management (as applicable) Align with the distributor business partner on the key Company priorities Ensure that the distributor recognizes any organization gaps and has a clear strategy to fill the gaps as well as cascade the targets and objectives to assign clear accountability and responsibility Ensure the distributor is set up to deliver on their commitments, has excellent knowledge of the market and provides the required support, in alignment to the Company’s business strategy Create and align with the organization and distributor the appropriate reporting formats e.g. dashboards, forecasting, etc. People Management Recruit, retain and develop the best talent for the business and succession planning within the distributor and for the JANSSEN talent pipeline (as applicable) Provide coaching to all sales team members on a regular basis, in alignment with iConnect requirements Cross functional working Engage with critical functions, like supply chain, marketing, medical affairs, market access, finance, QA and regulatory, to ensure the appropriate level of support to the country/territory Following up J&J Fleet Safety policies and procedures Comply with local laws & HCC guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC). Report Adverse Event & product quality complaints as per J&J Pharmacovigilance guidelines. Main interfaces/collaboration: Marketing teams, MAF, Legal, Procurement, supply chain, finance, regulatory, QA and distributors Main performance measures: In market Sales, market share, inventory and compliance. Regular reporting and tracking to provide business performance updates Forecasting accuracy Operational efficiency; sales force optimization, coverage, activity targets Therapy area and brand share growth Team development and succession planning strategy Qualifications Life Sciences or Scientific background 5 +years of experience within the pharma industry Successful track record for 2 last including manager recommendation (FM/Exceeds) Able to demonstrate diversity of experience (roles or assignments) Primary Location United Arab Emirates-Dubai --Dubai -- Organization Synthes Medical Surgical Equipment & Instruments Trading LLC (8609) Job Function Sales Requisition ID 1905792221W
Receptionist - American Academy of Cosmetic Surgery -Dubai Healthcare City
Dubai - Healthcare CityJob Summary: Direct interaction with clients personally and both inbound and outbound via telephone, email, mail and fax; includes transaction processing using a computer and hospital information system.Duties and Responsibilities : Receives and promptly resolves client inquiries concerning services, facilities, technology, health professional skills, events, organizational news and general health inquiries with the highest degree of courtesy and professionalism.Effectively executes inbound and outbound client communications with quality in accordance with standard call strategies and client expectations (talk time, hold time etc.)Assumes ownership for inquiries made by the client until such time the issue is dispatched to another service entity e.g. admission room, administration, laser and spa, etc.Utilizes a client relationship management system to document client interaction including resolutions and required follow-up.Uses computerized system for tracking, information gathering, and / or troubleshooting. Actively engages in client database development and mining.Keeps up-to-date and proficient on new product and service enhancements and changes via in-house training, seminars, documentation, etc. and actively participates in training programs designed to enhance service skills.Communicates with clients using phone or web-based tools and demonstrates the associated proficiency in typing and grammar.Has broad working knowledge of American Academy of Cosmetic Surgery Hospital(AACSH) practices and operations demonstrates continued and consistent proficiency in most of the skill sets utilized within a AACSH reception.May assist in training new employees.Performs any other tasks and duties appropriate in his/her realm of knowledge, skills and experience as required.Education and Training : High school diploma or bachelors degree; Accounting or Marketing is preferred.Professional Experience : A minimum of 1 plus years of strong customer service (Receptionist or Front Desk Clerk), call center or marketing experience is preferred in a healthcare facility or hotel.Specialized Knowledge : Excellent command of written and oral English. Knowledge of Arabic language will be an advantage.Must speak clearly and have exceptional phone etiquette. Must be willing and be able to work within a multi-cultural teamJob Type: Full-timeExperience:receptionist: 1 year (Required)Language:Arabic (Preferred)
Admin Executive - Legacy Group HR services-Dubai
Dubai -The Position is URGENTCandidate should be based in Dubai - and is willing to join immediately.Position - Admin ExecutiveNationality - Philippine FemaleExp - 2-3 years. Min one year in Clinic or Hospital mustSalary - AED 4 – 4500 per monthJOB REQUIREMENTSEducational Qualifications AdministrationSkills and Knowledge Administrator SkillsExperience in years Minimum 2 years/ Hospital experience is desirableTraining Communication/Customer Service/ office managementLanguages Fluent on Oral and written English. Arabic an advantageSoft skills Good Communication & Interpersonal SkillsJOB DESCRIPTIONIs aware and understands Nightingale Mission, Vision and ValuesProvides Administrative Support to ensure efficient operation of the Client ServicesEnsures all administrative duties such as answering Phones and E-mailing internally and externally are completed accurately and delivered with high quality and in a timely mannerEnsure all booking are documented on the shortcuts systemSchedules Nurses with Client Needs in line with Clinical Manager where appropriateLiaises and co-ordinates with Drivers and Nurses to promote an efficient and effective timely Client serviceOrganizes and schedules CEO meetings and AppointmentsPrepares regular scheduled of reports for monthly management meetingMaintain Medical Record Filing SystemOrder office supplies in an organized and cost effective mannerUnderstand the shortcuts system (booking system)Advanced in MicrosoftJob Type: Full-timeSalary: AED4,000.00 to AED4,500.00 /monthExperience:Administration: 1 year (Required)Clinic or Hospital: 1 year (Required)Location:Dubai - (Required)Language:English (Required)